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Penske Truck Rental provides local moving truck rentals in Chicago, IL. Locations available across North America, featuring a wide range of vehicles and moving supplies.
You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies.
Visit us in Chicago, IL today for all your truck rental and moving supply needs.
Would have been 5 stars but it was a little difficult to find as gps takes you to the front door of the Home Depot, when you should turn before that and drive up to the parking garage.
EB
Erica Bennett
Apr 7, 2023
2.0
Moving is noted by experts as of the most stressful events and Penske only adds to that stress. We had rented a Penske truck through Home Depot months in advance of our move and the morning we showed up to pick it up the "system was down", and we were informed we could not pick up our truck. The employees were not empathetic nor helpful in helping with trying to solve the problem. They could not give us an estimate of when the system would be back up or if anyone was even working on fixing. We showed up at 8 am to pick up the truck for movers coming 9-10 am. We ended up having to rent a truck from U-Haul which was $800 dollars more expensive given the last-minute nature of our reservation. I've worked in the customer experience industry for 10+ and am appalled at the lack of customer service we experienced. I wish I could give negative stars to Penske. Beware and avoid Penske Truck Rental.
I was able to get in touch with Penske and did receive a check for the difference between the U-Haul and Penske. It was an easy process and I appreciate that. Adding one star
Frequently Asked Questions About Penske Truck Rental
Where is Penske Truck Rental located in Chicago?
Penske Truck Rental is located at 1300 S Clinton Street, Chicago, IL 60607, USA.
What are the operating hours of Penske Truck Rental in Chicago?
Penske Truck Rental in Chicago is open Monday through Saturday from 6:30 AM to 7:30 PM, and on Sunday from 7:30 AM to 7:30 PM.
What types of vehicles and services does Penske Truck Rental in Chicago offer?
They offer local moving truck rentals, a wide range of vehicles, and moving supplies with flexible reservation and cancellation policies.
Does Penske Truck Rental provide roadside assistance?
Yes, Penske Truck Rental offers 24/7 roadside assistance for customers.
How can I contact Penske Truck Rental in Chicago?
You can contact Penske Truck Rental at +1 312-243-0019.
Where can I find moving supplies in Chicago near Penske Truck Rental?
Penske Truck Rental itself provides moving supplies. Additionally, The Home Depot nearby also offers various home and garden supplies that may be useful.
Are there any places nearby where I can get my keys duplicated or locksmith services?
Yes, Minute Key and minuteKEY, both key and locksmith services, are located near Penske Truck Rental.
If I'm renting a truck from Penske, where can I find hardware or tool rentals nearby?
Tool & Truck Rental at The Home Depot is nearby and offers truck rentals and machine and tool rentals which can complement your moving needs.
What are some dining options near Penske Truck Rental in Chicago?
Nearby dining options include Hoots Wings, Naf Naf Grill - South Loop, Domino's Pizza, Jason's Deli, and Cinnaholic bakery.
Can I shop for electronics or appliances near Penske Truck Rental?
Yes, Best Buy and the Samsung Experience Store are close to Penske Truck Rental for electronics and appliance shopping.