National Car Rental

Reviews

• CY

  Cortez Young

  1 day ago
  1.0
  I rented a vehicle from a different location and it started having issues. I called roadside, they said to bring it to the airport and it'll be exchanged for a vehicle of the same class. Indrove through the storm and made it tonthe airport, just for them to tell me they were over booked and "the customer service has no authority over our inventory." I called them back, they said it will he escalated and a supervisor will be in contact with me within a few minutes. 30 minutes later, nothing. I called back, they tell me to return the car and Uber home... they want me to stand in the rain and wait for an Uber and cancel my vacation, what kind of bull is that?! The rental was for a whole week, not a 1 day thing... im still waiting on a call back, and it's 45 minutes in since they claim to be enterprise
• HB

  Henry Bluing

  Mar 4, 2026
  5.0
  Excellent rental experience. Clean comfortable vehicle, excellent check in and check out process.
• BM

  Brian Mikolashek

  Feb 25, 2026
  5.0
  I love the easy pickup and drop off procedures in place for frequent renters. Staff are always friendly and helpful.
• DN

  Dr. Jerry Nwonye

  Feb 22, 2026
  5.0
  The staff members are very personable and showed interest in satisfying my needs. Thank you for caring.
• GP

  George Pelle

  Feb 21, 2026
  5.0
  Great staff. Great vehicle. I never like a shuttle from the airport to the rental pick up location. Staff very friendly and helpful. As well as professional. Always a pleasure using National MDW

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