Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Chicago. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Chicago today!
Location
Hours
Reviews
4.5
1,392 reviews
5 stars
1,055
4 stars
158
3 stars
49
2 stars
34
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from various representatives.
Vehicle Quality
Customers appreciated the cleanliness and condition of the cars, although some reported issues with specific vehicles.
Rental Process
The rental process was frequently described as quick and hassle-free, with many enjoying the Emerald Isle feature for easy pick-up.
Communication Issues
Some customers experienced poor communication regarding policies and issues with their rentals, leading to frustration.
Overall Satisfaction
Overall, many customers expressed high satisfaction with their experiences, recommending National as their preferred rental company.
- JGJoe Grezaffi3 days ago5.0Awesome hassle free company with genuinely interested in ensuring youre accommodation was without obstacles.
- IRIgnat “Rotenbart”Jan 4, 20265.0Everything went great as always 👍😊. No problems or hidden commissions ✅.
- KBKaren BrownDec 29, 20255.0Great customer service received at Midway. Representative exceeded expectations! Would highly recommend National.
- LNLawrence NortonDec 27, 20255.0Shout out to Reese and Drew for helping me with great customer service during the holiday. This is the best national i have ever rented from as a long time customer
- CWChristina WoodsDec 14, 20251.0The worst customer service experience. When you call the customer support line they are very kind but they gave wrong information and the people on site were awful to work with. When trying to resolve or report the issue they just kept ignoring it and being rude.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Chicago?
National Car Rental is located at 5150 W 55th St, Chicago, IL 60638, USA.
What are the operating hours of National Car Rental in Chicago?
National Car Rental is open daily with hours from 6:00 AM to 11:59 PM, and also from midnight to 1:30 AM.
What types of car rental services does National Car Rental offer in Chicago?
National Car Rental offers economy car rental, luxury car rental, airport pick up, and general rental car services.
Can I manage my car rental booking through a mobile app at National Car Rental in Chicago?
Yes, you can skip the counter and manage your rental right from the National app with Emerald Club.
What payment options does National Car Rental accept?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Does National Car Rental offer special discounts or promotions?
Yes, National Car Rental has special offers available as listed on their website's specials page.
How can I make a reservation with National Car Rental in Chicago?
You can make a reservation online at National Car Rental's Chicago Midway International Airport location website.
What nearby car rental agencies can I find close to National Car Rental in Chicago?
Nearby car rental agencies include Alamo Rent A Car, Budget Car Rental, Hertz, Thrifty Car Rental, Enterprise Rent-A-Car, Dollar Car Rental, and Avis Car Rental.
Which nearby airport facility is close to National Car Rental that can help with travel plans?
The Chicago Midway Airport Car Rental Facility is nearby, providing convenient access for travelers to pick up car rentals.
What nearby transit or parking options are available for customers visiting National Car Rental?
Customers can use nearby parking facilities like SP+ Parking, Economy Garage, Midway Economy Parking Lot, and Economy Parking Red Lot for convenient access.