Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Chicago. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Chicago today!
Location
Hours
Reviews
4.5
1,375 reviews
5 stars
1,041
4 stars
157
3 stars
49
2 stars
34
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many highlighting specific employees for their exceptional service.
Vehicle Condition
Many reviews noted that the cars were clean and well-maintained, although there were some complaints about specific vehicles having issues.
Rental Process
The rental process was frequently described as quick and hassle-free, with many customers appreciating the efficiency of pick-up and drop-off.
Emerald Club Experience
Customers who utilized the Emerald Club reported a superior experience, enjoying the benefits of choosing their vehicles directly from the lot.
Mixed Experiences
While many had positive experiences, some customers reported issues with customer service and vehicle availability, indicating inconsistency in service quality.
- LTLaToya Tolefree4 days ago5.0The gentlemen that issued and received the vehicle were amazing. The were patient and helpful
- VLVanessa LockettNov 17, 20255.0I love national car rental because you can get your car and go no lines to waiting please go to national car rental and get your rental
- ABadoslyn barnardNov 15, 20255.0Giselle was absolutely amazing to work with! Thank you!
- KKKristineNov 4, 20255.0Staff is always kind, helpful, and informative. Wonderful, quick, and hassle-free every time.
- JBJohn BrownNov 2, 20255.0I love how they always ask about your experience. If there were any problems. They are helpful with renewing also.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Chicago?
National Car Rental is located at 5150 W 55th St, Chicago, IL 60638, USA.
What are the operating hours of National Car Rental in Chicago?
National Car Rental is open daily with hours from 6:00 AM to 11:59 PM, and also from midnight to 1:30 AM.
What types of car rental services does National Car Rental offer in Chicago?
National Car Rental offers economy car rental, luxury car rental, airport pick up, and general rental car services.
Can I manage my car rental booking through a mobile app at National Car Rental in Chicago?
Yes, you can skip the counter and manage your rental right from the National app with Emerald Club.
What payment options does National Car Rental accept?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Does National Car Rental offer special discounts or promotions?
Yes, National Car Rental has special offers available as listed on their website's specials page.
How can I make a reservation with National Car Rental in Chicago?
You can make a reservation online at National Car Rental's Chicago Midway International Airport location website.
What nearby car rental agencies can I find close to National Car Rental in Chicago?
Nearby car rental agencies include Alamo Rent A Car, Budget Car Rental, Hertz, Thrifty Car Rental, Enterprise Rent-A-Car, Dollar Car Rental, and Avis Car Rental.
Which nearby airport facility is close to National Car Rental that can help with travel plans?
The Chicago Midway Airport Car Rental Facility is nearby, providing convenient access for travelers to pick up car rentals.
What nearby transit or parking options are available for customers visiting National Car Rental?
Customers can use nearby parking facilities like SP+ Parking, Economy Garage, Midway Economy Parking Lot, and Economy Parking Red Lot for convenient access.