late fees are extortionate even if you are only a little late (charged $14 on top of a $6 reservation). garage is frustrating and confusing to navigate going both in and out.
JE
John E
Apr 14, 2025
4.0
The entrance is super narrow and pricey. But totally worth it if you stay in this building.
DH
Dustin Huibregtse
Apr 12, 2025
1.0
We had reserved parking here until 11:30 and we were at the exit at 11:29 and they charged us $14 for parking. We had our parking reservation for almost half a day and they wouldn’t budge. When we asked for someone else to talk to they stopped responding and ended the call. We sat there for almost 20 minutes trying to negotiate that we were within our reservation and they unfairly charged anyway.
LC
Linbo Chen
Mar 12, 2025
1.0
I booked on ParkWiz for 3 hours and they charged me $14 for going over 5 minutes. When I called customer service they said I accepted their terms and conditions.
Also their card machine does not read chips, you can only swipe which is not secure.
Avoid.
KD
Kioko Dee
Mar 17, 2023
1.0
0 stars. They are not clear when parking is full. Most facilities put the sign in the middle of the entrance ramp, but their's was off to the side. When I was denied access and called for assistance, they told me to back up down the curved elevated ramp because I "chose to ignore the sign." They refused to buzz me through to turn around safely. Why would I drive through unless it was confusing? Horrible, idiotic and rude.