late fees are extortionate even if you are only a little late (charged $14 on top of a $6 reservation). garage is frustrating and confusing to navigate going both in and out.
LC
Linbo Chen
Mar 12, 2025
1.0
I booked on ParkWiz for 3 hours and they charged me $14 for going over 5 minutes. When I called customer service they said I accepted their terms and conditions.
Also their card machine does not read chips, you can only swipe which is not secure.
Avoid.
KD
Kioko Dee
Mar 17, 2023
1.0
0 stars. They are not clear when parking is full. Most facilities put the sign in the middle of the entrance ramp, but their's was off to the side. When I was denied access and called for assistance, they told me to back up down the curved elevated ramp because I "chose to ignore the sign." They refused to buzz me through to turn around safely. Why would I drive through unless it was confusing? Horrible, idiotic and rude.
CM
Cher Mims
Aug 25, 2022
1.0
They tell you after you pay to go park some where else. When request your refund you can’t get a hold of them it’s just an email. Stay far way from this garage. They SCAM you and take money for services not used.
NR
Nathan Raine
Aug 12, 2022
1.0
Parked here on two occasions. Both times there were a train of cars stuck at the exit because the machine has issues reading tickets. Took 30+ minutes to leave...