LAZ Parking - Grand Plaza

Reviews

• MC

  Mario Clements

  Jun 3, 2025
  5.0
  The parking was good plenty spots to park and affordable
• MK

  Manpreet Kaur

  Nov 23, 2024
  1.0
  We booked a parking spot at Grand Plaza Parking (540 N. State Chicago, IL 60654) on 9/Nov/2024 – Saturday from 9am to 6pm and paid $16.50 online. However, we wanted to extend the stay for extra few hours and called there help line to know if we use the current reservation and pay for the extra 2 hours. We were advised to do a new reservation as the old one would not be valid anymore. Following the instructions we made a new reservation online and paid another $16.50 for two hours. At the time of exit the system refused to verify the new reservation and was told by the security guard that we have to use the old reservation and pay another $42. She advised that we should call LAZ parking for a refund on the second reservation of $16.50. So, we ended up paying $16.50 + $16.50 + $42 = $75 for 11 hours. Long story short, we have followed via phone and sent few emails and there is no response to our queries for the refund.
• PP

  Phil P

  Jul 13, 2024
  1.0
  Parked at lot 540 N Michigan. Looked up cost on line before getting there. Date and times showed price of $11. No rates posted before entering structure once in structure and point where you couldn’t get out found rate was $44.

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