Paid for 3 hours of parking. Went over my limit by 15 minutes and received a $102 fine in the mail.
DO
Debi OT
Aug 9, 2024
1.0
Worse place to park. Getting in and out of the parking spots is very very tight. Spothero overbooked it the last time we went there.
JN
Jessica Niehaus
Jun 30, 2024
5.0
EDIT: My cousin had the same issue a month before me and ended up filing a complaint with the BBB. A representative from Laz reached out and refunded her and she passed his number to me and he refunded my overages as well. It also looks like the app is displaying the correct prices now as well! Thank you Bertram!
Talk about bait & switch! The posted sign says 12-24 hrs=$25, the only place we saw to pay was the app which charged us $39 for the first 24 hrs. We left for a couple of hours and came back to pay for another 24 hrs and it was $49!? No way to call from what we could see, I’m going to try and dispute with my bank but I’m sure LAZ will win because I willingly paid in the app. Seems like the perfect scam to me!
CL
Chloé Loren
Apr 15, 2024
1.0
Parked here for viva la med spa so they paid my parking. I got my car and later received a 92$ fine when we paid and there should have be a few minute grace period to PAY the meter
EA
Emily Anderson
Jul 19, 2023
1.0
DO NOT LET YOUR FARE EXPIRE. 1 star parking spot scam.
Potholes, decaying infrastructure, and the posted signs don't match their *actual* terms of use.
They will send you a ~$100 bill in the mail later if your parking is expired when leaving. They might even fall under Illinois 720 ILCS 5/16.1 extortion laws :)