Jiffy Lube

4.5
862 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
10345 S Kedzie Ave, Chicago, IL
60655, United States

Hours

Reviews

4.5
862 reviews
5 stars
649
4 stars
114
3 stars
29
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing a welcoming atmosphere for customers.

Service Quality

While many customers praised the quality of service, some reported issues with basic services not being completed correctly.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that they are becoming too high for the services provided.

Efficiency

Many reviews highlight the quick and efficient service, with customers often in and out in a short amount of time.

Cleanliness

The waiting area and restrooms are noted as clean and comfortable, contributing to a positive customer experience.
  • JT
    Jafari Taylor
    2 days ago
    5.0
    Nicholas s. and Alexander r. Really took the time out to explain the services jiffy lube provided and what my car needed at the time.
  • MR
    Macaelen Richards
    Nov 16, 2025
    5.0
    even though they were busy the staff were kind, helpful, and swift. they made me feel comfortable and help me understand the service being done. i was in and out in about 20 mins i would recommend airpods if you don’t wanna listen to the tv in the lobby talking about car stuff. also a staff member recognized me from a previous service and that was thoughtful.
  • MS
    M Sanchez
    Nov 14, 2025
    5.0
    The employees are respectful, curteous and do their job precise and quick, i would certainly recommend this place
  • SM
    Snow Miller
    Nov 10, 2025
    3.0
    I frequent this location for all my oil changes. Last oil change they convinced me to do a different oil than I would normally do. They said that’s the one that’s recommended no problem. I pay the upgrade. It’s a newer car. No, I went in with the same car today and they’re telling me that I’m using the wrong oil. And I explained to them well this is the oil that you recommended the last time now they told me there’s a different oil that’s actually $30 more so I felt like there was some kind of a scam because. I literally am going with what you recommended the last time I paid the up charge now you’re telling me there’s another up charge it and he sent to me. I’m only reading the computer screen and I said well that doesn’t make any sense because the last time you told me to do this, I listened to you because it was a newer car now you’re telling me that’s the wrong oil and I should be using a different one. That’s $30 more. I was very disappointed. . And no, I did not go with the $30 more one I went with my last oil change was from that facility from that recommendation I won’t be going there anymore. I need this to say it was $114 $45 in labor for literally 15 minutes.
  • MH
    Mary Henning
    Oct 29, 2025
    1.0
    Been going here for years. However yesterday- I went for an oil change. Left for home. My car was rolling backwards and wouldn’t stop. I immediately put it in Park Called a tow and the mechanic told me jiffy lube did not connect the air filter! So a 125.00 tow- 375.00 mechanic bill. I called jiffy lube. Emailed them. No response. Terrible.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.