Jiffy Lube

4.2
1270 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
8265 S. South Chicago Ave, Chicago, IL
60617, United States

Hours

Reviews

4.2
1,270 reviews
5 stars
814
4 stars
201
3 stars
61
2 stars
34
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise the professionalism and friendliness, others report rudeness and poor communication.

Service Quality

Several reviews highlight issues with service execution, including upselling unnecessary services and poor workmanship, leading to customer dissatisfaction.

Wait Times

Many customers express frustration with long wait times, often exceeding expectations for quick oil changes.

Pricing Concerns

Customers frequently mention feeling misled about pricing and upselling practices, with some stating they were charged for services they did not request.

Consistency Issues

While some customers have had positive experiences over the years, others report a decline in service quality and consistency.
  • RR
    rodrigo romo
    3 days ago
    1.0
    Attempted an oil change today. First I luckily walked back to ask what oil would be used when the Expedition was pulled in. Tech told me synthetic which I said no I want conventional oil. Synthetic is double the cost. Second red flag was being told there was a $15 charge to remove a shield to access the drain plug. I’ve never been charged for that. Needless to say I said no thanks and skipped the oil change. Not claiming fraud but just seemed shady. Won’t be back.
  • CS
    Chloe Stewart
    Dec 17, 2025
    5.0
    This location and crew are fantastic, professional and very well mannered. Explained every service I required. I will continue to use this location for all my routine car service needs. Store owner also there and just as professional. Deserves 10 stars!
  • KJ
    Kdboy Johnson
    Dec 16, 2025
    1.0
    Yes, this Jiffy Lube they are no state they services whack on service is whack. They don’t put the air in. They don’t do the real service like they supposed to at this Jiffy Lube on 82nd and Jeffrey. I don’t know what is wrong with these people they need to be fired for real because they’re not doing a job the way they had they supposed to do. I came to Jiffy Lube to give me an oil change cause my light was on And my pressure light was on so I had all kind of Jiffy Lube so they can do it because mark 💡 is cold outside so I had came to Jiffy Lube in Asheville can they put air in my tire and can they put oil in my arm engine they put the oil in my engine didn’t ask didn’t ask me about my filter. None none of my fluids at all. They just put oil in my car like that’s not how Jiffy Lube supposed to roll like that’s wrong.
  • BC
    Barbara Cobbs
    Dec 9, 2025
    5.0
    This is my go to place for my oil changes. I have been patronizing this Jiffy Lube for years have never had any issues or problems with them. They’re very courteous informative, and the customer service is great.
  • JJ
    Jazmin Jones
    Dec 5, 2025
    1.0
    Worst oil change experience I’ve ever had. I got there at 3:54 and didn’t get through the door until 5:13. Still it took 15 minutes to start on my car and I finally left at 5:49. I called before I got in because cars that came after me were going in and the 3rd lane still didn’t move. The person who answered the phone was rude and hung up on me when I asked if the door was ever going to open. I would never visit this location and will just stick to valvoline. The man said it was only 2 people working but why have the 3rd lane open when you only helping the first 2 lanes so people who got there after me were leaving wayyyyy before me. Even when I finally got inside a car came after me and still left before me

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.