Jiffy Lube

4.3
1325 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
1230 S Western Ave, Chicago, IL
60608, United States

Hours

Reviews

4.3
1,325 reviews
5 stars
932
4 stars
155
3 stars
57
2 stars
41
1 star
140

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the staff for being professional, knowledgeable, and courteous.

Service Speed

Numerous reviews highlighted the quick and efficient service, with many customers being in and out in a short time.

Customer Experience

Overall, customers reported a positive experience, noting the friendly and welcoming atmosphere.

Pricing Concerns

Several customers expressed concerns about high prices and perceived upselling tactics, particularly regarding inspections and parts.

Mixed Reviews on Honesty

While some customers appreciated the honesty of the staff, others reported feeling scammed or misled about necessary services.
  • MC
    mike cox
    Nov 15, 2025
    5.0
    Wry fast efficient service. The technician answered all my questions with a smile and I was out of there in 10 minutes. Would highly recommend !
  • CC
    Christiana
    Nov 15, 2025
    1.0
    Will never use them again. I stopped going to this location 2 years ago but forgot why, I was around the neighborhood, so I stopped by..They couldn't even put windshield washer fluid in my car after an oil change...2weeks later while putting the washer fluid that I bought at autozone in, I checked the oil and it was ZERO..I was shocked!..The worse was they wanted me to do an engine oil flush which I declined and they practically DIDN'T change the oil altogether, but was charged! They either took my car for the tire rotation next door and forgot to change the oil or they were plan foolish for refusing to change the oil because I declined extra service..I had to take it to a local mechanic who confirmed the oil was never changed..Now I know why I stopped using them. Unethical business.!SCAMMERS!
  • SC
    Sherri Cain
    Nov 12, 2025
    1.0
    I got my oil changed on Sept 27 on a 2011 Chevy avalanche. 2 weeks ago my change oil light came on. It hasn't been 2 months an already my oil need changing again. For 140 dollars it should have lasted longer then that. NOT HAPPY!!!!🤬 I'm from the south side an I have a place I go they only charge me 62 dollars an it lasts well past the 3.months. I was on the west side when I noticed my oil was low so I decided to find a place to go get it changed as I didn't want to ride back to the south side with no oil. Was told it was 140 which is ridiculously high but I had no other choice. Less then 2.momths I need a oil change again. Should be getting sued for this scam🤬🤬🤬
  • KM
    Kenya McCarter
    Nov 11, 2025
    4.0
    Cool people. Very helpful. Know what you may want or need done beforehand. Car stuff can be expensive, and they have to make living. They may ask to upsell you on an air filter, fluid, etc, but otherwise good service.
  • LF
    L Fountain
    Nov 9, 2025
    5.0
    Jiffy Lube on Western is my go-to location! Luis is absolutely amazing — he’s honest, knowledgeable, and only recommends what’s truly needed. I really appreciate his professionalism and the trustworthy service every time I visit.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.