Jiffy Lube

4.0
636 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
5601 N Ashland Ave, Chicago, IL
60660, United States

Hours

Reviews

4.0
636 reviews
5 stars
395
4 stars
89
3 stars
21
2 stars
26
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising quick and friendly service, while others experienced negligence and poor workmanship leading to vehicle damage.

Upselling Issues

Several reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase additional services that were unnecessary.

Staff Professionalism

While many customers appreciated the professionalism and friendliness of the staff, there were notable instances of unprofessional behavior and lack of attention to detail.

Pricing Concerns

Multiple reviews highlighted dissatisfaction with pricing, describing services as overpriced and feeling that they did not receive value for their money.
  • AB
    Aubrey Benson
    Jan 3, 2026
    5.0
    I was trying to change my tail light and I couldn’t get the screws off bc I lost my ratchet. I called Jiffy Lube and they said to come by- John was so kind and helpful. Not only did he get the screws out, but he installed the tail lights for me as well. I’m so grateful and I would definitely go back for additional car services! Thanks John!
  • JF
    Jesse FH
    Dec 26, 2025
    5.0
    David and team always go above and beyond.
  • TA
    Tara Abbott
    Dec 16, 2025
    1.0
    Do not go here. I went here for an oil change. The next day a warning light and message that my adaptive front lighting system has failed. Went back to them, said they didn't cause the issue. "It was just a coincidence.". Now I have to go to the dealer and get the issue they caused fixed.
  • MS
    Mohammad Sharifi
    Dec 3, 2025
    1.0
    I went in for an oil change, and they told me that my front headlights were burned out and needed to be replaced. But when I checked myself, I realized that wasn’t true, and they had even left the headlight cover off and acted very irresponsibly. I absolutely do not recommend going to this location for any service.
  • SK
    Sonath Keo
    Nov 28, 2025
    5.0
    Bryan at Jiffylube is a very knowledgeable, professional and respectful. I came here for an engine filter replacement and they don't have my car's model filter. So I bought one from Walmart but it's a little bit taller from the edge on all four corners. Bryan willing to take his time and take a look. So, he tried to put it on and it's close. We'll done!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.