Jiffy Lube

4.6
1543 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
5401 N Lincoln Ave, Chicago, IL
60625, United States

Hours

Reviews

4.6
1,543 reviews
5 stars
1,275
4 stars
126
3 stars
28
2 stars
24
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, courteous, and professional, although there were some reports of poor customer service experiences.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting that they were in and out in a timely manner.

Quality of Work

While most customers were satisfied with the service, there were notable complaints about improper work leading to further issues, particularly regarding oil changes and repairs.

Communication

Customers appreciated clear communication regarding services and recommendations, although some felt pressured by upselling tactics.

Cleanliness and Environment

The facility was generally described as clean and well-maintained, contributing to a positive customer experience.
  • SD
    Sümeyra Dağlar
    4 days ago
    5.0
    I got my service done here and had a great experience. The employee who assisted me i guess John, was very helpful, friendly, and professional. He also applied his own discount coupon to help me save money. I truly appreciated the service and would recommend this location.
  • DB
    Diane Burel
    Jan 5, 2026
    5.0
    Very professional staff. Service was quick. I went for an oil change and realized my battery was going bad. I didn’t believe them until I drove off and turned my car off. It wouldn’t start. I returned back to location and they were able to change my battery asap. I would recommend this location.
  • CS
    Chelsey-Simone Smith
    Jan 2, 2026
    5.0
    I always have a great experience at this Jiffy Lube location! Many thanks to Mike, John, & Artum for handling my vehicle with care each & every visit. I'll never visit another Jiffy Lube! :)
  • FK
    Faith Kim
    Dec 18, 2025
    1.0
    I visited Jiffy Lube at 5401 N. Lincoln Ave., Chicago, to have my car battery replaced. During the service, the technician did not turn off the engine, which resulted in several fuses being blown. Because of this issue, my vehicle was not drivable, and I was unable to work as an Uber driver for an entire week. It is common practice and a basic safety procedure to turn off the engine when replacing a battery. I am very disappointed with the service I received at Jiffy Lube. Due to the inconvenience, lost income, and damage caused, I am requesting compensation in some form. I would appreciate your review of this matter and a prompt response. Thank you.
  • SI
    Sam Irwin
    Dec 16, 2025
    5.0
    I took my Outback in to get the front and rear brakes done. Very smooth process. They assessed my car, showed me the work that was required and the cost associated. I authorized the work and they had it done the same day. Mike and his team communicated effectively throughout and did a fantastic job. Top notch! Will definitely be using this Juffy Lube branch again and sending friends and family.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.