Jiffy Lube

4.5
1204 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
2401 N Austin Ave, Chicago, IL
60639, United States

Hours

Reviews

4.5
1,204 reviews
5 stars
935
4 stars
114
3 stars
30
2 stars
18
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Monze and Jesus.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting that their oil changes and other services were completed in under 30 minutes.

Honesty

Several customers appreciated the honesty of the staff, particularly when it came to recommending services that were genuinely needed rather than upselling unnecessary work.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding service quality and communication, particularly related to specific incidents with management.
  • HO
    Hirepam Ojeda
    Dec 28, 2025
    5.0
    Excellent service very friendly. Not pushing for other services and most definitely fair price. I come here all the time to bring my 4 vehicles.
  • DL
    Daniela Lugo
    Dec 24, 2025
    5.0
    I needed to get an oil change asap because I completely lost track of this and they were very quick and professional at Jiffy Lube. Very kind as well!
  • TT
    Tashia
    Dec 16, 2025
    1.0
    Jennifer who was the General Manager there, Should never be allowed to work in customer service any where. She's a liar. The workers at this location on Austin and Fullerton some kinda way broke my window switch. For months she lied saying they ordered the part but it's on back order. Now it's a new Manager he said he will take care it for me. I hope he does. I'll be back to let you all know.
  • OR
    OLGA RAMOS
    Dec 13, 2025
    5.0
    The best customer service….the girl Monzie & Issac & The Manager that was there I forgot his name Trevor I think LOL you guys ROCK but I recommend Fullerton/AUSTIN this location…The best Team together…I was the one with the tire pressure low THANK YOU GUYS 🤜🏻🤛🏻
  • RR
    Raymond
    Dec 13, 2025
    5.0
    Stopped at this location cause my van was in need an oil change and check-up, before taking a trip to Michigan. The guys were not pushy on selling extra stuff. They advised on what I would be needing and added they had products in stock, if I would like to purchase. I'd definitely stop at this location again.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.