Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHICAGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
622 reviews
5 stars
465
4 stars
76
3 stars
13
2 stars8
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Abdi and Luis, received high praise for their professionalism, friendliness, and helpfulness, creating a welcoming atmosphere for customers.
Service Quality
Many customers reported quick and efficient service, with thorough explanations of services provided, although there were some complaints about upselling and poor quality in certain instances.
Cleanliness and Environment
The waiting area and facilities were noted as clean and comfortable, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude customer service and issues with specific services, indicating inconsistency in customer experiences.
- ABabdul balochDec 29, 20251.0I came to this Jiffy Lube location for a Lyft vehicle inspection, which I was charged $20 + tax for. I was told my car was inspected and that I failed only due to needing new tires. I paid, went and purchased brand-new tires, and then returned to the same Jiffy Lube to complete the inspection. After taking my car again, they came back and told me I now needed marker lights and a headlight to pass. This makes it very clear that my vehicle was not fully inspected the first time, even though the inspection fee is supposed to cover checking everything and informing the customer of all issues at once — not charging, sending you away, and then finding new problems later. When I questioned why these issues were not identified during the first inspection, instead of a professional explanation, multiple employees gathered and became defensive, talking over me instead of addressing a simple and valid concern. I was then told I would have to pay another $20 inspection fee, which is unacceptable considering the incomplete inspection the first time. To make matters worse: I was not provided a Lyft inspection checklist or failure report, which inspection locations are supposed to provide I wasted additional time and had to go to a different shop to complete the inspection properly The overall behavior was unprofessional, and basic customer questions were not handled respectfully This is especially concerning because this same issue has happened to two of my friends at this exact location. They have receipts and will also be posting reviews. It feels like customers are being charged without a proper, thorough inspection being done. I’ve attached my receipt for reference. If the manager or owner would like to reach out, I am more than willing to walk through the incident in detail. It is also not okay for employees to threaten customers by saying they can be “banned from Lyft” because a technician failed to complete a proper inspection the first time. but i am sure you won't because you only care about $20 that i am paying you. I would not recommend this location for Lyft or Uber inspections.
- KKkeith kalungiDec 27, 20255.0Excellent service and efficient.
- RMRoss MatheeDec 18, 20255.0Great shop and staff. The advisor was through and very professional. No hard sales, they do the necessary work and review the technicians recommendations based on your vehicles diagnostic report and visual observations. Highly recommended!!
- CMChloe MadvigDec 16, 20255.0Abdi was amazing and so helpful! I had a great experience.
- CKCarol KarpinskiDec 10, 20255.0I’m always impressed with the manager of this store. He is so professional and friendly. The work done by the technicians is great!
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.
Does Jiffy Lube service fleet vehicles?
At Jiffy Lube®, we do more than change oil. Now, you can trust the highly trained technicians at select Jiffy Lube locations to provide expanded automotive maintenance services to help keep your vehicle on the road.The leading quick lube provider, Jiffy Lube® now offers more services than ever before, providing fast, convenient quality services to meet your vehicle wear maintenance needs. In addition to the Jiffy Lube Signature Service® Oil Change, Preventative Maintenance and Manufacturer Recommended services, which you have known, we now offer brakes, tire, battery, tune-ups and more. With Jiffy Lube Multicare® you really can do more in a Jiffy.","NO! An appointment is never needed for any service at any Jiffy Lube® service center locations. Whether you need an oil change or battery replacement the highly trained technicians at your neighborhood Jiffy Lube® will be able to get you in anytime, without an appointment. Need a tune-up, brake repair or alignment? Those services are offered at select locations and an appointment is not needed. Remember, not all services are offered at all Jiffy Lube® locations as each is owned and operated by an independent franchisee. Check with your neighborhood Jiffy Lube® service center for specific services offered.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What is Jiffy Lube Multicare®?
This isn't your standard oil change. Whether it’s conventional, high mileage, synthetic blend or full synthetic oil, the Jiffy Lube Signature Service® Oil Change is a comprehensive preventive maintenance service to check, change, inspect and fill essential systems and components of your vehicle. And we vacuum the interior of your vehicle as well as clean exterior windows. And we don't forget about your vehicle between oil changes. With every Jiffy Lube Signature Service® Oil Change, we provide complimentary fluid top-off service on vital fluids including motor oil (the same type of oil purchased originally), transmission, power steering, differential/transfer case and washer fluids. Just stop by within 3,000 miles of your service mileage, and we will top off up to two quarts per fluid, as needed.
Is an appointment needed for any service at Jiffy Lube®?
NO! An appointment is never needed for any service at any Jiffy Lube® service center locations. Whether you need an oil change or battery replacement the highly trained technicians at your neighborhood Jiffy Lube® will be able to get you in anytime, without an appointment. Need a tune-up, brake repair or alignment? Those services are offered at select locations and an appointment is not needed. Remember, not all services are offered at all Jiffy Lube® locations as each is owned and operated by an independent franchisee. Check with your neighborhood Jiffy Lube® service center for specific services offered.
What is a Jiffy Lube Signature Service® Oil Change?
This isn't your standard oil change. Whether it’s conventional, high mileage, synthetic blend or full synthetic oil, the Jiffy Lube Signature Service® Oil Change is a comprehensive preventive maintenance service to check, change, inspect and fill essential systems and components of your vehicle. And we vacuum the interior of your vehicle as well as clean exterior windows. And we don't forget about your vehicle between oil changes. With every Jiffy Lube Signature Service® Oil Change, we provide complimentary fluid top-off service on vital fluids including motor oil (the same type of oil purchased originally), transmission, power steering, differential/transfer case and washer fluids. Just stop by within 3,000 miles of your service mileage, and we will top off up to two quarts per fluid, as needed.
What services does Jiffy Lube provide in Chicago, IL?
Jiffy Lube offers fast, quality oil changes, brake services, battery replacement, tire services, fleet services, and more performed by trained technicians in Chicago.
Do I need an appointment to get service at Jiffy Lube?
No, Jiffy Lube does not require an appointment for any service, including oil changes and battery replacements, at any of their locations.
How long does an oil change take at Jiffy Lube?
An oil change typically takes 15 minutes or less at Jiffy Lube, though additional services may add to the time.
What are Jiffy Lube's hours of operation?
Jiffy Lube is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM. Hours may vary on holidays.
Does Jiffy Lube offer any discounts or coupons?
Yes, Jiffy Lube offers coupons which can vary by location. You can find current offers on their coupon page at jiffylube.com.
What payment options does Jiffy Lube accept?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Is Jiffy Lube accessible for customers with disabilities?
Yes, this Jiffy Lube location has wheelchair accessible parking and restrooms, and also has a mechanic available.
What nearby places can I visit while at Jiffy Lube on N Western Ave?
Nearby you can visit the Northtown Branch Library for community services, enjoy a meal at KFC fast food restaurant, or rent a truck at U-Haul Neighborhood Dealer. These locations can be convenient for errands or relaxation during your vehicle service.
How can nearby transportation options help me access Jiffy Lube?
While specific transit stations are not listed, the presence of nearby convenience stores like 7-Eleven and gas stations such as Mobil suggests this area is accessible and you can plan stops accordingly when visiting Jiffy Lube.
Are there any automotive-related services near Jiffy Lube?
Yes, near Jiffy Lube you will find automotive repair shops such as Chicago's Exquisite Rug Cleaning, Wreck & Roll Auto Body, and a Mobil gas station for fueling needs, making it convenient for comprehensive car care.