Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.5
180 reviews
5 stars
145
4 stars
12
3 stars
6
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Irene and Chris for their exceptional service.
Communication
Frequent updates and clear communication throughout the repair process were commonly appreciated by customers.
Quality of Repairs
Overall, customers expressed satisfaction with the quality of repairs, noting that their vehicles often looked better than before the damage.
Timeliness
While some reviews mentioned delays, many customers reported that repairs were completed faster than expected, often ahead of schedule.
Mixed Experiences
A few customers reported negative experiences, including issues with communication and service quality, indicating inconsistency in customer experiences.
- ABAmanda BuecheleSep 11, 20255.0The team at Gerber was so helpful! Irene kept me updated on my car's repairs, communicated really transparently about pricing, and worked with me to apply insurance coverage. Could not recommend this place more!
- MCMegan CollinsAug 11, 20255.0Irene was the best person I could have met during a bad situation. She was fast to respond, super helpful/informative and extremely kind. You never want to have to take a car in, but if it were to happen again, I would return to Irene.
- AIAbby IuorioMar 4, 20225.0They were so kind! Derek walked with me down the street to jump my car. He’s the best
- KHKevin HickeyJun 16, 20184.0Professional, considerate and on time with a great result.
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, paintless dent repair, bumper repair, windshield replacement, and auto glass services.
Does Gerber Collision & Glass provide free estimates for collision repair or auto glass services?
Yes, they offer free collision auto body repair estimates and auto glass quotes.
What are the business hours for Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and certain holidays.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
Where is Gerber Collision & Glass located?
It is located at 3425 N Halsted St, Chicago, IL 60657, United States.
How can I contact Gerber Collision & Glass for more information?
You can call them at +1 773-296-0555 or email info@gerbercollision.com.
Do they offer any guarantees on their repairs?
Yes, Gerber Collision & Glass backs their workmanship with a Lifetime Guarantee for as long as you own your vehicle.
Are their facilities wheelchair accessible?
They have a restroom available but do not have a wheelchair accessible restroom.
What nearby car rental service can I use during my vehicle repair?
Enterprise Rent-A-Car is nearby and can provide rental vehicles if needed during your repair at Gerber Collision & Glass.
Is there public transportation close to Gerber Collision & Glass to help me get there?
Yes, the CTA Bus Stop 5760 is near Gerber Collision & Glass, providing convenient public transit access.
What local dining options are available near Gerber Collision & Glass?
Nearby dining options include The Chicago Diner, D'Angelo Sandwich Shops, and Donner & Dasher's Ski Bar, perfect to visit before or after your repair appointment.