Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.5
180 reviews
5 stars
145
4 stars
12
3 stars
6
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Irene and Chris for their exceptional service.
Communication
Customers appreciated the frequent updates and clear communication throughout the repair process, which contributed to a positive experience.
Quality of Repairs
Overall, customers were satisfied with the quality of the repairs, often noting that their vehicles looked better than before the damage.
Timeliness
While many reviews noted quick turnaround times for repairs, some customers experienced delays, particularly with insurance claims and parts availability.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service quality and communication, indicating inconsistency in experiences.
- ABAmanda BuecheleSep 11, 20255.0The team at Gerber was so helpful! Irene kept me updated on my car's repairs, communicated really transparently about pricing, and worked with me to apply insurance coverage. Could not recommend this place more!
- MCMegan CollinsAug 11, 20255.0Irene was the best person I could have met during a bad situation. She was fast to respond, super helpful/informative and extremely kind. You never want to have to take a car in, but if it were to happen again, I would return to Irene.
- MMMark McNaryJul 2, 20255.0Rebecca took care of my car yesterday. She did an outstanding job.
- TWTerrell WalshJun 19, 20255.0Irene and the Gerber team on Halsted was awesome. Great customer service. What I loved is that they kept me updated on my vehicle. When I picked up my vehicle it was good. I appreciate the great service they provided and recommended anyone to take their vehicle there for service.
- RSRamesh SHRESTHAJul 10, 20204.0It's ok.
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, paintless dent repair, bumper repair, windshield replacement, and auto glass services.
Does Gerber Collision & Glass provide free estimates for collision repair or auto glass services?
Yes, they offer free collision auto body repair estimates and auto glass quotes.
What are the business hours for Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and certain holidays.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
Where is Gerber Collision & Glass located?
It is located at 3425 N Halsted St, Chicago, IL 60657, United States.
How can I contact Gerber Collision & Glass for more information?
You can call them at +1 773-296-0555 or email info@gerbercollision.com.
Do they offer any guarantees on their repairs?
Yes, Gerber Collision & Glass backs their workmanship with a Lifetime Guarantee for as long as you own your vehicle.
Are their facilities wheelchair accessible?
They have a restroom available but do not have a wheelchair accessible restroom.
What nearby car rental service can I use during my vehicle repair?
Enterprise Rent-A-Car is nearby and can provide rental vehicles if needed during your repair at Gerber Collision & Glass.
Is there public transportation close to Gerber Collision & Glass to help me get there?
Yes, the CTA Bus Stop 5760 is near Gerber Collision & Glass, providing convenient public transit access.
What local dining options are available near Gerber Collision & Glass?
Nearby dining options include The Chicago Diner, D'Angelo Sandwich Shops, and Donner & Dasher's Ski Bar, perfect to visit before or after your repair appointment.