Enterprise Rent-A-Car

4.2
534 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lincoln Park location today.

Location

Enterprise Rent-A-Car
2900 N Sheffield, Chicago, IL
60657, United States

Hours

Reviews

4.2
534 reviews
5 stars
361
4 stars
61
3 stars
25
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees who provided exceptional service.

Efficiency

Most reviews highlighted the quick and hassle-free check-in and return processes, with several customers noting the efficient handling of busy periods.

Car Availability

There were multiple complaints about the lack of available cars despite reservations, leading to frustration among customers who expected their booked vehicles.

Cleanliness and Condition

Customers generally reported that the cars were clean and well-maintained, contributing to a positive rental experience.

Communication Issues

Some customers experienced poor communication regarding reservations and additional charges, leading to dissatisfaction with the service.
  • AA
    Angela Acuña
    Nov 10, 2025
    5.0
    We were lucky to find a car here (while the TSA issues caused the airport to be completely out of all rental vehicles). The staff was friendly and we were on our way with our car within 5 minutes. The car wasnt extremely well cleaned, but overall we were very pleased with our experience. We were just happy that the TSA issues and government shutdown didn't completely derail the last 2 days of our vacation. Thank you!
  • RH
    Rachel Horton
    Nov 5, 2025
    5.0
    Great location with friendly and attentive staff! This location is conveniently located so it gets busy on the weekends, plan for extra time when picking up a car at that time
  • BR
    Ben R
    Nov 2, 2025
    5.0
    I’ve used this Enterprise many times now and every time it is a smooth experience. The staff are friendly and professional. My car is always ready to go and clean. Given how small the property is, with only one entrance, it is impressive how efficient they are with getting cars in and out + parking. Best car rental experience.
  • SC
    Samara Crasilneck
    Oct 15, 2025
    5.0
    I recently rented from this location and had such a great experience. The staff is so accommodating and they made my rental car super easy and fast. I'd highly recommend renting from this place, I know I'll be doing it again in the future.
  • JC
    Jeff Colón
    Sep 22, 2025
    5.0
    Only rented from this location once, but the experience was excellent. Check-in and return were quick and hassle-free, and the staff was very welcoming—special thanks to Nick for being especially helpful. Highly recommend!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lincoln Park, Chicago?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car location in Chicago?

The Enterprise Rent-A-Car location is at 2900 N Sheffield, Chicago, IL 60657.