Enterprise Rent-A-Car

4.2
539 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lincoln Park location today.

Location

Enterprise Rent-A-Car
2900 N Sheffield, Chicago, IL
60657, United States

Hours

Reviews

4.2
539 reviews
5 stars
365
4 stars
62
3 stars
25
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chris and Porsche for their exceptional service.

Reservation Issues

Several reviews highlighted problems with car availability, including instances where customers arrived to find no cars available despite having made reservations in advance.

Cleanliness and Condition

While many customers noted that the cars were clean and well-maintained, there were also complaints about some vehicles not being properly cleaned before rental.

Customer Service

Mixed feedback on customer service; while some praised the staff's efforts to assist, others reported negative experiences with management and communication.

Efficiency

Customers appreciated the quick and efficient process for picking up and returning vehicles, although some noted delays during busy times.
  • AB
    Alyssa Bedaine
    Dec 30, 2025
    5.0
    Phenomenal staff at this location! They go above and beyond to make sure everyone is happy with their rental. They also are just incredibly enjoyable to be around. Renting a car isn’t glamorous and fun but I am genuinely excited to rent a car from this location because I know it will be top quality with the friendliest service!
  • DC
    Diane Crawford
    Dec 29, 2025
    4.0
    Reserved a mid-sized SUV months in advance only to get to the agency to find none available. Second year in a row. Do better!
  • NJ
    Nicole Joyce
    Dec 23, 2025
    5.0
    All the folks at this location work hard to make sure it's a smooth process. Thanks to Nick for helping me swap out a car during a mad rush! Keep up the good work!
  • VL
    Valeria Lopez-Fernandez
    Dec 21, 2025
    5.0
    Great location with very attentive and kind staff! They were the only ones in the area that were not sold out, and I also appreciate that they are open on Sundays for weekend returns. I had a pick-up on Saturday and while it was super busy all the staff members were very efficient, kind and professional. The car I rented was in good condition and they did a full walkthrough with me before I took it off the lot. This will definitely be my go-to car rental location from now on!
  • AA
    Angela Acuña
    Nov 10, 2025
    5.0
    We were lucky to find a car here (while the TSA issues caused the airport to be completely out of all rental vehicles). The staff was friendly and we were on our way with our car within 5 minutes. The car wasnt extremely well cleaned, but overall we were very pleased with our experience. We were just happy that the TSA issues and government shutdown didn't completely derail the last 2 days of our vacation. Thank you!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lincoln Park, Chicago?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car location in Chicago?

The Enterprise Rent-A-Car location is at 2900 N Sheffield, Chicago, IL 60657.