Brand Certified
Enterprise Rent-A-Car
4.1(310 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
20 E Randolph St, Chicago, IL
60601, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(312) 251-0200
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-millennium-park-15kb.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Millennium Park location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
310 reviews
5 stars
205
4 stars
34
3 stars
16
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Zach and Connor for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite prior bookings, leading to significant inconvenience.
Vehicle Condition
Feedback indicated mixed experiences regarding the cleanliness and condition of the vehicles, with some customers receiving dirty or poorly maintained cars.
Efficiency
Customers appreciated the quick and efficient service during the rental process, although some reported long wait times during busy periods.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about misleading pricing and poor communication from staff.
- KVKyrylo Volkov5 days ago1.0A lot of talking, but not working. The worst branch and customer experience.
- SCSarah Connolly5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- MSmohamed sweidFeb 21, 20265.0I had a great experience with Enterprise. The agents were amazing, very helpful, and professional throughout the entire process. A special thank you to Benjie Royer as he was incredibly nice, professional . I really appreciate his outstanding service!
- YWYash WartyFeb 15, 20265.0Benji and his team were awesome and went above and beyond to find us the exact car we wanted! Car was clean and tidy and a lovely experience overall!
- KWKenzie WilkinsonFeb 10, 20265.0I had a fantastic experience with this agency. The staff were friendly, efficient, helpful. 10/10 recommendation.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is the Enterprise Rent-A-Car location in Chicago?
Enterprise Rent-A-Car is located at 20 E Randolph St, 3rd Floor, Chicago, IL 60601.
What are the operating hours for Enterprise Rent-A-Car at the Millennium Park location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 10:00 AM to 4:00 PM.
What types of rental vehicles are available at Enterprise Rent-A-Car in Chicago Millennium Park?
They offer a wide range of vehicles including rental cars, vans, auto rentals, and luxury car rentals.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Millennium Park?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/chicago-millennium-park-15kb.html or call +1 312-251-0200.
Does Enterprise Rent-A-Car offer any discounts or special programs?
Yes, they offer discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Chicago?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which nearby parking options are available if I visit Enterprise Rent-A-Car at Millennium Park?
Nearby parking options include Wabash-Randolph Parking Garage and Wabash Randolph Self Park, both conveniently located for your visit.
Are there any cultural attractions near Enterprise Rent-A-Car in Chicago?
Yes, The Joffrey Ballet and the Grainger Academy of The Joffrey Ballet are close by, perfect to explore before or after renting a car.
What dining options are near Enterprise Rent-A-Car at Millennium Park?
Nearby dining includes America’s Dog, a hot dog restaurant, and Popeyes® Louisiana Kitchen for fast food lovers.
Is the Enterprise Rent-A-Car location near public transit or other car sharing services?
Yes, the location is near Divvy Station bike rentals and Zipcar Chicago car sharing services, making it accessible via alternative transportation.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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