Brand Certified
Enterprise Rent-A-Car
3.9(494 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
10 E Grand, Hilton Garage, Chicago, IL
60611, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(312) 670-7270
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-magnificent-mile-1557.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Magnificent Mile location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
494 reviews
5 stars
305
4 stars
52
3 stars
28
2 stars
19
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Zach, Tyra, and Lindsey for their exceptional service.
Reservation Issues
Numerous reviews indicated problems with honoring reservations, with several customers reporting that cars were not available despite having made prior bookings.
Wait Times
Several customers experienced long wait times for car pickup, often due to understaffing or high demand, leading to frustration.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about receiving cars in poor condition, including safety concerns.
Location Convenience
The downtown location was noted as convenient, but some customers found it difficult to navigate and access due to its placement within a parking garage.
- SCSarah Connolly5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- EBErin BurkeFeb 4, 20265.0I have used this car service a few times for work and every experience has been seamless. The staff is very friendly and eager to help.
- CMcole mccDec 17, 20255.0Zach and the rest of the team provided me with a great experience and made the process very easy
- KWKimi WarnerDec 15, 20255.0I was super impressed by the service at this location. The Branch Rental Manager, Zach, walked me out to the garage to make sure the vehicle was to my liking. We did a visual inspection together and I was quickly sent on my way. It's by far the most pleasant experience I've had at a car rental spot, and the car I was given worked great. I will definitely be renting from them again.
- JHJoao HrotkoDec 13, 20254.0Great service. Clean cars. Quick check in / check out. Great locations
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Chicago?
Enterprise Rent-A-Car is located at 10 E Grand, Hilton Garage, Floor 2, Chicago, IL 60611.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:00 AM to 6:00 PM Monday through Friday.
Does Enterprise Rent-A-Car offer luxury car rentals?
Yes, Enterprise Rent-A-Car offers luxury car rental options along with a wide range of other vehicles.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car?
Yes, you can reserve your rental car online at Enterprise Rent-A-Car's website.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, airport pick-up services are available at Enterprise Rent-A-Car.
Is Enterprise Rent-A-Car at Magnificent Mile accessible in multiple languages?
Enterprise Rent-A-Car primarily offers services in English.
Which nearby hotel is close to Enterprise Rent-A-Car for convenient stay options?
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is located near Enterprise Rent-A-Car, providing convenient accommodation options.
Are there dining options near Enterprise Rent-A-Car where customers can enjoy meals?
Yes, nearby dining options include Yu Shan Chinese Restaurant, P.F. Chang's, Yardbird Table & Bar, and Weber Grill Restaurant, ideal for meals before or after car rental.
What nearby transportation options can help customers reach Enterprise Rent-A-Car?
Grand station, a train station, is nearby and can help customers easily access Enterprise Rent-A-Car.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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