Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwood Park location today.
Location
Hours
Reviews
4.1
253 reviews
5 stars
170
4 stars
28
3 stars
8
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unhelpful experiences.
Vehicle Quality
Several customers expressed dissatisfaction with the condition of the rental vehicles, citing cleanliness issues and mechanical problems.
Efficiency
Many reviews highlighted the smooth and quick rental process, with positive remarks about the ease of check-in and return.
Communication Issues
Customers reported problems with communication regarding reservations and additional charges, leading to frustration and confusion.
Staff Performance
While some staff members received commendations for their professionalism and assistance, others were criticized for poor service and lack of support.
- AMAnne Merritt3 days ago5.0Armando was super friendly and took care of all my requests!!!
- CGCottage GirlOct 30, 20255.0This location has friendly and knowledgeable staff. The cars are clean and reliable. The check-in process was smooth and easy as well as the return process.i will definitely be using them for all my future work travels.
- GFGiacomo FitzgeraldOct 27, 20251.0Horrible customer service and the manger has no patience to help the situation for renting a car for me and other customers that were also in the lobby while I was there. Would not recommend this enterprise.
- IMIbelitze MunizOct 1, 20255.0The service was fast. I am satisfied. Thank you!
- AOAaron OrtegaSep 21, 20255.0Everyone that worked at the Enterprise was kind, patient, and very helpful. Sometimes they deal with very upset customers, but they never dish it back out of pure instinct. They’re very measured and professional. It’s on us as customers to be patient with them as well when they are going above and beyond for us. Thank you again, and I look forward to continued business should I have rental needs again in the future! Take care :)
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Chicago?
Enterprise Rent-A-Car is located at 5451 N Northwest Hwy, Chicago, IL 60630.
What are the operating hours of Enterprise Rent-A-Car in Norwood Park?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Chicago?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals?
Yes, they currently have great weekend rates available. You can book these deals through their website.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Chicago owned by women or offering discounts for active military?
Yes, this location is women-owned and offers discounts for active military members.
How can I make a reservation at the Enterprise Rent-A-Car Norwood Park location?
You can make a reservation online at their website or by calling their local phone number at +1 773-631-4422.
What nearby public transportation can help me reach Enterprise Rent-A-Car in Norwood Park?
The Metra - Gladstone Park train station is nearby, which can help customers conveniently reach the rental location.
Are there any good restaurants near Enterprise Rent-A-Car where I can grab a meal?
Yes, nearby restaurants include Assyrian Kitchen, Smokey's BBQ, Baked by Jane bakery and café, and Vaughan's Pub & Grill.
What local services or shops are close to Enterprise Rent-A-Car in Chicago for additional needs?
Nearby you can find hardware stores like G & O Thermal Supply Co., printing services like Topweb LLC, and automotive services such as Northwest Auto Spa and The Perfect Car Wash.