Brand Certified
Enterprise Rent-A-Car
4.1(271 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5451 N Northwest Hwy, Chicago, IL
60630, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(773) 631-4422
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-norwood-park-15c1.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwood Park location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
271 reviews
5 stars
183
4 stars
30
3 stars
8
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unhelpful interactions.
Vehicle Availability
Several customers experienced issues with vehicle availability, including last-minute cancellations and receiving different vehicles than reserved.
Rental Process
The rental process is generally described as quick and easy, but there are complaints about hidden fees and unclear policies regarding gas charges.
Staff Performance
Staff members like Armando and Damian received high praise for their professionalism and assistance, while others faced criticism for poor service.
Cleanliness and Condition
While many customers noted that vehicles were clean and well-maintained, there were also reports of receiving dirty or damaged cars.
- LCLee ChavezFeb 18, 20265.0The crew at this location was top notch. Everyone involved was friendly and courteous.
- MWMargaret (Samantha) WolfFeb 2, 20261.0So slow… I reserved a compact car for 9:00. Didn’t get a vehicle until after 9:30, and they substituted a 15 passenger van! Why wasn’t the car I reserved there for me at the designated time??? Will go back to Budget next time.
- HSHarley SextonJan 30, 20265.0This place was very helpful, way more so than Hertz. Jacob and Armando made everything painless.
- BKBetsy KalinskyJan 21, 20265.0The gentleman that picked me up at Gerber and glass was was very nice and answered all my questions about things inside the car that I was not sure how to use and make sure he told me how much gas to put in before I returned it which was very helpful. The gentleman that helped me when I return My car was also very friendly and helpful.
- PPpratyush PatelJan 5, 20265.0I had a great experience with Enterprise for our road trip from Evanston, Illinois to Colorado and Utah, and back. The vehicle was clean, well-maintained, and very reliable over a long-distance drive that included highways, mountain roads, and extended stretches of dirt and unpaved roads. The car handled changing weather conditions, elevation changes, and rough terrain extremely well, which gave us a lot of confidence throughout the trip. Comfort was excellent for long hours of driving, and fuel efficiency was better than expected given the distance and terrain. The pickup and return process were smooth and efficient, and the overall experience was stress-free from start to finish. I would absolutely choose Enterprise again for long road trips or travel that involves challenging road conditions.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Chicago?
Enterprise Rent-A-Car is located at 5451 N Northwest Hwy, Chicago, IL 60630.
What are the operating hours of Enterprise Rent-A-Car in Norwood Park?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Chicago?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals?
Yes, they currently have great weekend rates available. You can book these deals through their website.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Chicago owned by women or offering discounts for active military?
Yes, this location is women-owned and offers discounts for active military members.
How can I make a reservation at the Enterprise Rent-A-Car Norwood Park location?
You can make a reservation online at their website or by calling their local phone number at +1 773-631-4422.
What nearby public transportation can help me reach Enterprise Rent-A-Car in Norwood Park?
The Metra - Gladstone Park train station is nearby, which can help customers conveniently reach the rental location.
Are there any good restaurants near Enterprise Rent-A-Car where I can grab a meal?
Yes, nearby restaurants include Assyrian Kitchen, Smokey's BBQ, Baked by Jane bakery and café, and Vaughan's Pub & Grill.
What local services or shops are close to Enterprise Rent-A-Car in Chicago for additional needs?
Nearby you can find hardware stores like G & O Thermal Supply Co., printing services like Topweb LLC, and automotive services such as Northwest Auto Spa and The Perfect Car Wash.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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