Enterprise Rent-A-Car

4.0
279 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3057 N. Cicero, Chicago, IL
60641, United States
(773) 286-0005
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-cragin-1528.html
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About

Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chicago Cragin location today.

Location

Enterprise Rent-A-Car
3057 N. Cicero, Chicago, IL
60641, United States

Hours

Reviews

4.0
279 reviews
5 stars
186
4 stars
25
3 stars
12
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.

Rental Experience

Many reviews noted a smooth and quick rental experience, with easy pick-up and drop-off services, although some customers faced issues with car availability.

Communication

While most customers appreciated timely communication, there were complaints about difficulty reaching the location by phone and issues with reservations not being honored.

Cleanliness and Vehicle Quality

Customers generally reported clean and well-maintained vehicles, although there were isolated complaints about specific cars being unclean or not ready.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling it was high or that they were charged incorrectly.
  • SE
    Stephanie Eugene
    Nov 5, 2025
    5.0
    excellent customer service. picking up and returning my car was quick/efficient. The car was clean and new. They gave me a ride to the auto body shop at drop off and pick up. I received timely communication about my rental.
  • JO
    Joselin Ortega
    Nov 4, 2025
    5.0
    Super quick, efficient, & friendly. 10/10 recommend.
  • CC
    Courtney Campbell
    Oct 13, 2025
    5.0
    I recently rented a car this weekend at this Enterprise location and was very happy with the customer service I received and experience I had. The management was super accommodating when i expressed my frustration with the car rental process. Would definitely rent with this location again.
  • RM
    Rebecca Marcotte
    Oct 7, 2025
    5.0
    Great customer service! The rental agents were very helpful and professional. Pick up and drop off was very easy. Great price. Will definitely come back here in the future.
  • DD
    Dr D
    Sep 13, 2025
    5.0
    Amazing service especially the slim lady who works in front office :)
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car Chicago Cragin location?

Enterprise Rent-A-Car Chicago Cragin is located at 3057 N. Cicero, Chicago, IL 60641.

What are the operating hours for Enterprise Rent-A-Car in Chicago Cragin?

The Chicago Cragin location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.