Enterprise Rent-A-Car

4.1
413 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1842 N Milwaukee Ave, Chicago, IL
60647, United States
(773) 862-4700
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-bucktown-1578.html
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About

Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bucktown location today.

Location

Enterprise Rent-A-Car
1842 N Milwaukee Ave, Chicago, IL
60647, United States

Hours

Reviews

4.1
413 reviews
5 stars
272
4 stars
46
3 stars
21
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, contributing to a positive rental experience.

Efficiency

Many customers noted quick service during the rental process, including fast check-in and check-out.

Mixed Experiences

While most reviews are positive, some customers reported issues with vehicle availability and condition, leading to frustration.

Accessibility Issues

There are concerns regarding the location's accessibility for individuals with disabilities and the handling of customer information.

Location Convenience

The location is praised for its proximity and convenience, although some customers mentioned limited vehicle selection.
  • EL
    Edward Lisberg
    5 days ago
    2.0
    Rented car with tire leak ..returned to office within 10 minutes,no offer to change cars...simply overfilled tire which continued to leak...unsafe
  • BS
    Ben Schiltz
    Nov 9, 2025
    5.0
    Amazing customer service. I've been renting from Enterprise for 8 years now and have never encountered an issue that they were not able to resolve quickly and effectively.
  • JE
    Jonathan Egan
    Nov 6, 2025
    5.0
    Don’t even bother going to different car rental companies… you need quality service and peace of mind so go with enterprise.
  • CC
    Carlos
    Nov 4, 2025
    5.0
    Aidan, Jordan and their team really went above and beyond to help me with a 15 passenger rental when I couldn't find one. They are excellent to work with. I will be renting another van with them this month and will continue to work with them in the future. Thanks Again!
  • SG
    Stephanie Garrisi
    Oct 13, 2025
    5.0
    Everyone here is kind, smart, organized, and very friendly. I was in a dilemma where I needed a last minute rental car, and the team was able to make it happen! If I ever need a rental again, I am calling this Enterprise!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bucktown, Chicago?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Bucktown?

The Bucktown location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 8:00 AM to 12:00 PM.