Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bucktown location today.
The staff is consistently praised for being friendly, helpful, and accommodating, making the rental experience smooth and enjoyable.
Car Availability
There are frequent complaints about the availability of cars, especially during busy times, leading to long wait times and unfulfilled reservations.
Location Issues
The location is noted for its small size and parking challenges, which can lead to congestion and inconvenience for customers.
Mixed Experiences
While many customers report positive experiences, there are notable instances of poor service and unresolved issues, particularly regarding vehicle condition and customer support.
JP
Jenni Piet
Jan 4, 2026
5.0
Efficient and easy pick up and drop off, car was clean and ready to go!
AK
anna kate
Dec 31, 2025
5.0
The employees at this Enterprise are some of the kindest car rental folks I've ever met. My car was in a fender bender right before I was supposed to drive home for the winter holidays, and they were very helpful with helping me find a good car that I could afford to use for this purpose. I honestly never imagined I'd review a chain rental car company because it doesn't seem like the kind of errand one can have a super easy time with in general, but everyone at this location made it as seamless as possible. They just seem like good people overall. If you need to rent a car and live in the city, this location is the one to go to.
ZK
Zena K
Dec 27, 2025
5.0
I rented from Aidan and Austin over Christmas, and they were SO kind and accommodating. Even though they were short of cars, they made it happen for me, and they were so attentive & understanding. It was my first time renting a car, ever, and I feel so much more confident in doing so in the future thanks to their help. If I could give 6 stars, I would. Thank you guys!!!!
SH
Sean Harris
Dec 19, 2025
5.0
The people that work here are amazing.
JM
Jamie Martello
Dec 15, 2025
5.0
God I love this place; they make it so much easier than the other car rental places. Austin is the best, he is so knowledgeable, great problem solver. The oak park guy... I gotta remember his name. He’s terrific. I’ll circle back.