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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(428 reviews)

Business Details

1842 N Milwaukee Ave, Chicago, IL
60647, United States
(773) 862-4700

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bucktown location today.

Location

Enterprise Rent-A-Car
1842 N Milwaukee Ave, Chicago, IL
60647, United States

Hours

Reviews

4.1
428 reviews
5 stars
285
4 stars
47
3 stars
21
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and accommodating, making the rental experience smooth and enjoyable.

Efficiency

Many customers noted quick service during pick-up and drop-off, with several mentioning the ease of the rental process.

Vehicle Condition

While most cars were reported as clean and well-maintained, some customers experienced issues with vehicle readiness, including expired plates and warning lights.

Location Issues

The location's small size and parking situation were mentioned as drawbacks, with some customers expressing frustration over limited vehicle availability.

Mixed Experiences

While many reviews are positive, there are notable instances of poor service and communication, leading to dissatisfaction among some customers.
  • KK
    Kesh Kesh
    4 days ago
    1.0
    On February 28, 2026 I went the to pick an SUV reservation that I made for 12p.m.. The guy that was there contacted me early to ensure that I bring in my driver's license, debit/credit card and my insurance. As I get there, was not even there for 5 minutes. The guy says we don't accept prepaid cards. My chime card is not a prepaid card. As I explained that to him, I also let him know that I find that strange as I have been renting from this enterprise since 2020 with my chime debit card. He then said it's in our policy not to accept prepaid cards. Like I said, my chime card is not a prepaid card. Thanks for letting me know that my kind is not welcome to rent at this location: 1842 N Milwaukee, Chicago, IL. I will not be renting from this place ever. I only wanted to rent a SUV because my vehicle has to go to the shop for repairs. If I could give this place no stars, I truly would have. When asked to see the policy that states that, their response was, "it must be a local bank card." That is bs, Rochelle and Dane could not even present to me a policy that states their words. Just admit, that you all did not want to rent to me because who I am. 1842 N Milwaukee, Chicago, IL 60647 is not the place to get a rental from. The fact that I have been renting vehicles from this place, return all vehicles back clean and fully gassed up. It is just mind blowing from the B's they come up with. Negative rating. Period.
  • SM
    Steven Mcknight
    6 days ago
    5.0
    I use enterprise at least 3x a week for work and personal use. By far, this is one of my favorite locations. The staff on site are super helpful and nice.
  • JG
    Jessica Grant-Domond
    Feb 18, 2026
    5.0
    Aiden was a lifesaver this past weekend. My husband and I had rented a car for some local errands and got back a few minutes after closing. After contacting another location, which then reached out to Aiden, he was able to get us taken care of swiftly. We returned the car to another location. Really appreciated his availability despite it being off-hours!
  • JR
    Justin Rhudy
    Feb 6, 2026
    5.0
    The selection is limited, but the customer service was amazing. They were so professional and accommodating
  • MM
    MB
    Feb 5, 2026
    5.0
    Ellie at the Milwaukee location was unbelievable! Her customer service was second to none! She was so kind and welcoming. Give that lady a raise!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bucktown, Chicago?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Bucktown?

The Bucktown location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 8:00 AM to 12:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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