Brand Certified
Enterprise Rent-A-Car
3.8(755 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2640 S Michigan Ave, Chicago, IL
60616, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(312) 808-1228
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/chicago-south-loop-1576.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Loop location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.8
755 reviews
5 stars
440
4 stars
98
3 stars
25
2 stars
38
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including complaints about cars smelling of smoke and receiving broken vehicles.
Reservation Issues
Customers frequently reported problems with reservations, including cancellations, unavailability of reserved vehicles, and long wait times.
Efficiency
While some customers experienced quick service, others noted significant delays, particularly during busy periods, leading to frustration.
Communication
There were multiple complaints about poor communication, including unanswered calls and lack of follow-up regarding reservations and refunds.
- SCSarah Connolly5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- RSRobert SamaniegoFeb 22, 20261.0The size of reserved car was unavailable on day of pickup, drove off with something smaller. Was told I could exchange for correct size later and scheduled a time to swap for correct size. After traveling back to lot at scheduled time, I was told they did not have any vehicles and confirmed I had wasted my time driving to lot.
- SBShirley BookerJan 22, 20265.0Mr. Mayberry and associates, AWESOME! Phenomenal customer service!
- SASamantha AlexanderJan 2, 20265.0I love this enterprise location. The staff is super helpful and fast. The cars are always clean.
- LALaura AJan 2, 20265.0Unfortunately, someone stole the catalytic converter off my vehicle so I needed another car to get around in until my car was repaired. Charles was very helpful and professional. He took time to explain every document I was signing and even inspected the rental with me before I left the parking lot. If I ever need to rent a car again, I will definitely revisit the enterprise location in the south loop on Michigan Avenue.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Chicago's South Loop?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
Where is the Enterprise Rent-A-Car location in Chicago?
The Chicago South Loop Enterprise Rent-A-Car is located at 2640 S Michigan Ave, Chicago, IL 60616.
What are the operating hours of Enterprise Rent-A-Car in South Loop Chicago?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 12:00 PM.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Chicago offer airport pick up services?
Yes, the location provides airport pick up services for customer convenience.
Is Enterprise Rent-A-Car in Chicago owned by a woman, and do they offer military discounts?
Yes, this Enterprise location is owned by a woman and offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise in Chicago South Loop?
You can reserve your vehicle online through their official website or visit http://enterprise.com/reserve to book.
Which car dealerships are located near Enterprise Rent-A-Car in Chicago?
Nearby you can find Rogers Hyundai, The Portillo Auto Experience, Genesis of Downtown Chicago, Genesis of South Loop, and Napleton Downtown Hyundai.
Are there other automotive services near the Enterprise Rent-A-Car South Loop location?
Yes, nearby automotive services include Rogers Chevrolet, Chevrolet Service, and Rogers Buick GMC in Chicago.
What nearby places of interest might renters visit before or after picking up their vehicle at Enterprise?
Customers might visit Insight Hospital & Medical Center Chicago for health services or New Creation Church, both located close by.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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