Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Goose Island location today.
Location
Hours
Reviews
4.3
217 reviews
5 stars
162
4 stars
14
3 stars
9
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Paul, Ryan, and Josh for their exceptional service.
Communication Issues
Several reviews noted problems with communication, including unfulfilled promises regarding vehicle availability and lack of follow-up on customer inquiries.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported issues with the condition of the cars, including cleanliness and mechanical problems.
Reservation Reliability
There were multiple complaints about the reliability of reservations, with instances of overbooking and unavailability of reserved vehicles.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing efficiency and ease of the rental process.
- CWChris Wagner6 days ago5.0Super friendly staff, didn’t get a chance to try his St. Louis Italian restaurant recommendation, but he was great.
- DEDennis EvashenkNov 15, 20255.0Great management and wonderful employees! The team here is always professional, friendly, and truly committed to providing excellent service. Every visit has been a positive experience. Highly recommend!
- FCFrancesco CarbonariOct 27, 20255.0Great place. I rent my cars here most times. Friendly knowledge staff.
- YYYohannes ySep 19, 20251.0I rented for over 15 days at $55 per day, returned the car with a full gas tank, yet they still charged me for 2 gallons. Very cheap behavior, and they charge for every little thing. Very disappointing.
- YNYanná “DaDonDiva” NoëlleSep 12, 20255.0I recently rented a vehicle from Enterprise South Loop through my insurance while my personal SUV was being repaired. Although I experienced an issue with the first vehicle I was given, Manager Nick Holz at the Division branch went above and beyond to resolve it. His professionalism and excellent customer service turned the situation around, and I truly felt taken care of by him and his friendly staff.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is the Enterprise Rent-A-Car Goose Island location located?
It is located at 930 W Division St, Chicago, IL 60622, USA.
What types of rental vehicles does Enterprise Rent-A-Car offer at Goose Island?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the business hours for Enterprise Rent-A-Car at Goose Island?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car Goose Island accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, Visa, as well as cash and checks.
Is Enterprise Rent-A-Car at Goose Island owned by women or offer military discounts?
Yes, the location is women-owned and offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Goose Island?
You can reserve your rental car online via their reservation URL or call them at +1 312-475-2000.
Are there any nearby seafood restaurants near Enterprise Rent-A-Car Goose Island?
Yes, Goose Island Shrimp House is a nearby seafood restaurant where you can enjoy a meal before or after your rental visit.
What nearby automotive services are close to Enterprise Rent-A-Car Goose Island?
Nearby automotive services include Berman INFINITI Chicago for car sales, Gold Coast Auto Body, Crash Champions Collision Repair, and Wizard Werks for repairs and body work.
Are there any nearby hardware or home improvement stores near Enterprise Rent-A-Car Goose Island?
Yes, nearby stores include Berger Brothers, Alside Supply Center, Cosentino Chicago, and L Miller & Son Lumber for hardware and building supplies.
What can customers do in the area around Enterprise Rent-A-Car Goose Island after renting a vehicle?
Customers can explore local attractions including the Division Street Bridge, visit nearby restaurants like Goose Island Shrimp House, or enjoy nightlife at Hearts Night Club Chicago.