Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Archer Heights location today.
Location
Hours
Reviews
4.0
367 reviews
5 stars
228
4 stars
39
3 stars
24
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of employees like Alex, Elena, and Stephanie providing excellent service.
Mixed Experiences
While some customers had great experiences, others reported issues with service quality, including rude staff and unprofessional behavior from management.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of cars and miscommunication regarding payment and documentation requirements.
Overall Satisfaction
Despite some negative feedback, a significant number of customers expressed satisfaction with their rental experience and indicated they would return.
Efficiency
Customers noted the quick and efficient service during the rental and return process, although some experienced longer wait times.
- CCCynthia CadeNov 9, 20251.0Did not appreciate rudeness of female employee. Compact cars do not have Sirius radio. However, it was confirmed during my reservation.
- TRTracy RollandNov 6, 20255.0Ivan at the enterprise car rental company on Pulaski is a great guy to help you with any of your concerns
- JGjoe garciaOct 27, 20251.0Not satisfied with this place. Was charged for a full week and vehicle was returned before the week! The manager is not very helpful. I didn't receive a bill until asked customer service for one. But was definitely charged . Poor customer service!
- LMLalo MartinezOct 23, 20255.0Enterprise is my number one place I will always return to rent a car from Great experience great service great employees
- SGSafarkhon GhafurovOct 15, 20255.0I am very grateful to Ivan and Elena from Enterprise Rent-a-Car. I didn’t have a reservation, but I urgently needed a car. They were very friendly and provided excellent service. Great job — and even more than that. If anyone needs to rent a car, this is the place. I highly recommend it!
Frequently Asked Questions About Enterprise Rent-A-Car
What is Enterprise Rent-A-Car and what services do they offer?
Enterprise Rent-A-Car in Chicago, IL offers a wide range of vehicles for rent including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.
Where is the Enterprise Rent-A-Car location in Chicago?
Enterprise Rent-A-Car is located at 4825 South Pulaski, Chicago, IL 60632.
What are the operating hours of Enterprise Rent-A-Car at this location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Archer Heights?
Reservations can be made online through their website at http://enterprise.com/reserve or directly via their location's reservation page.
What payment methods are accepted by Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Is the Enterprise Rent-A-Car location in Archer Heights open every day?
No, the Archer Heights location is closed on Sundays.
What beauty and spa services can I find near Enterprise Rent-A-Car?
Nearby you can visit Tina's Unisex for beauty salon and spa services or El Mike Barber Shop for barber and beauty treatments, convenient for customers wanting a grooming session before or after renting a car.
Are there any popular restaurants or bars near Enterprise Rent-A-Car in Archer Heights?
Yes, customers can enjoy meals or drinks at nearby places such as Angelo's Stuffed Pizza, Caboo sports bar, Birrieria Zaragoza Mexican restaurant, and Blue Sky Nightclub for nightlife.
What are some nearby transit or accommodation options near Enterprise Rent-A-Car for travelers?
Travelers can stay at the Carlton Inn Midway hotel nearby, and find transportation options or visit nearby automotive repair centers such as Firestone 1st Stop Auto Center for vehicle needs.