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Enterprise Car Sales in Chicago makes buying your next used car easy. Search our inventory of cars, trucks, vans and SUVs with today’s top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options – all from the comfort of your home. Visit our website or call your local dealership to learn more.
Location
Hours
Reviews
4.6
505 reviews
5 stars
416
4 stars
40
3 stars6
2 stars
14
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Brandon, Kaylin, and Jasmine.
Sales Process
The sales process was frequently described as easy, transparent, and stress-free, with no high-pressure tactics reported.
Vehicle Quality
Several customers expressed dissatisfaction with the condition of the vehicles sold, citing issues like mechanical problems and cleanliness upon purchase.
Communication Issues
Numerous reviews highlighted poor communication and responsiveness from the staff, particularly after the sale, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about deceptive practices and dissatisfaction with the warranty and repair processes.
- NSNikkos ScalesNov 14, 20251.0Terrible. A waste of time. Will never go back
- SSStephanieNov 4, 20255.0I came here so nervous and with no hope that I would qualify for a loan. I had spoken before with Chyna over the phone to make my appointment and she was sweetest person and at my appointment I was take care of by Brian. Brian was so welcoming, kind and even made me feel like it was possible to get a loan with my low credit. Brian and the team made it possible for me to get a car at the end after being so nervous and was feeling sick. Thank you Brian and the team at this enterprise location 🥹❤️ if you’re new at getting a car or someone who has cars and would like to feel being taken care of please ask for Brian Stasiak! He’s the sweetest and nicest person 🥹
- AYAya YoungOct 31, 20252.0When purchasing from here, make sure you thoroughly check everything before finalizing your sale. You would think that buying a used car from a large company like Enterprise means the vehicles are well-maintained, but that wasn’t my experience. I was sold a car with bad brakes and rotors. When I called and spoke with Jasmine about it, she claimed they had just been replaced when I purchased the vehicle — which turned out to be untrue. My mechanic confirmed the brakes and rotors were in poor condition, and the car started making strange noises after only three weeks. Very disappointing experience.
- AJAnnette JohnsonOct 30, 20251.0Sales Terrible experience from start to finish. The car I bought was infested with bugs, and it took two rounds of cleaning before it was barely acceptable. While my car was at their dealership and detail shop, personal items were stolen, and they even removed my city sticker, which is required by state law. They had my car for three weeks, and just two weeks after I got it back, the check engine light came on. Mind you I was told they did an inspection of the car. I’ve called multiple times asking for a manager—Jasmine, Stefan, and Amy Popper—but no one ever returns calls or emails. Their warranty is a total scam—they tell you it’s just a $100 deductible, but that’s false. I still had to pay $600.00 out of pocket for repairs. Enterprise Car Sales is dishonest, unprofessional, and unresponsive. Save yourself the stress—do not buy from them.
- SGSteve GrykaOct 15, 20251.0Never try to contact their in-house team after auto sale for any questions. You’ll never obtain the customer respect you deserve. I’ve tried 4 times, each with a simple direction and obtained no response. Good luck. Unprofessional sales and manager. Take it from a manager at an international airline responsible for a130 personnel. Bad New!
Frequently Asked Questions About Enterprise Car Sales
What types of vehicles does Enterprise Car Sales offer?
Enterprise Car Sales offers a variety of used cars, trucks, vans, and SUVs with updated technology and features.
Can I schedule a test drive or apply for financing online?
Yes, you can search inventory, estimate trade-in value, schedule test drives, and apply for financing directly from their website.
What are the operating hours for Enterprise Car Sales in Chicago?
The dealership is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
Does Enterprise Car Sales provide delivery services?
Yes, Enterprise Car Sales offers delivery services for purchased vehicles.
Is Enterprise Car Sales a women-owned business?
Yes, Enterprise Car Sales is owned by women.
Where is Enterprise Car Sales located?
Enterprise Car Sales is located at 3840 N. Western Ave., Chicago, IL 60618, USA.
Which nearby car dealerships are close to Enterprise Car Sales?
Nearby car dealerships include DeVaughn J. Morris - Enterprise Car Sales, Deals On Wheels, Chicago Car City, and Hertz Car Sales Chicago, offering customers a variety of options for used and new vehicles.
Are there any nearby dining options close to Enterprise Car Sales?
Yes, Borinquen Restaurant, a Latin American restaurant and lounge, is nearby and can be a great place to dine before or after visiting the dealership.
What nearby services can customers access around Enterprise Car Sales?
Customers can find various nearby services including insurance at Hemina Patel, healthcare at Mind Body Healthcare, locksmith services at KeyMe Locksmiths, and barber shops like Ceeze The Barber and L and J Cuts.
Are there any places for family-related needs near Enterprise Car Sales?
Yes, The Gardner School and Tiny Giants offer preschool and daycare services nearby, which may be useful for customers with children.