Car-X Tire & Auto

4.1
668 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Chicago, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Chicago & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Chicago, IL Car-X Man at (773) 493-6500 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
7424 S Stony Island Ave, Chicago, IL
60649, United States

Hours

Reviews

4.2
563 reviews
5 stars
408
4 stars
39
3 stars
19
2 stars
6
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and friendly demeanor, particularly highlighting individuals like Travis and April.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced significant delays and dissatisfaction with the quality of repairs.

Communication Issues

Several reviews mentioned poor communication regarding appointments and service updates, leading to frustration and a lack of trust in the business.

Pricing Concerns

There were complaints about unexpected charges and perceived overpricing for services, with some customers feeling they were misled about necessary repairs.

Cleanliness and Environment

The facility was generally noted to be clean and well-maintained, contributing positively to the customer experience.
  • JN
    Jeremy Newbern
    Dec 13, 2025
    5.0
    I came in to CarX for an oil change and they gave me a general inspection on my vehicle. I had no idea I needed brakes, rotors and tires. Thanks again to April and Travis for showing great customer service and also to the technicians for doing a phenomenal job on my vehicle. I will be back again.
  • BC
    Belinda Crocker
    Dec 12, 2025
    4.0
    I as a Customer would like to acknowledge Travis for his exceptional service. Him and his Car-X team April,Robert and Steve was always polite and helpful when ever I entered the Car-X establishment. I Really appreciate Travis Empathy and Expertise with every question I had about my car. Travis is Truly an asset to Car-X Tire & Auto
  • ID
    Ify Duru
    Dec 11, 2025
    1.0
    Got my car hit here by a “staff” then proceeded to be invalidated and discriminated against by the egotistical clowns at the office, even their “corporate” is a joke. Beware Got my tires fixed with no hassle afterwards and I thank God. He helped me
  • DF
    Devon Felton
    Dec 7, 2025
    1.0
    Dont ever bring your car here this my first time using car-x I will never use them again, just stay with pep boys. I made and appointment for friday 730 am but I Drop my car off Thursday night I called them Friday Afternoon they told me they won’t be able to look at my car till Saturday morning so I called Saturday morning. They told me they don’t see my appointment request and I had to re-give them my information and then he said they was gonna check it Sunday it is currently Sunday afternoon and they still have not looked at my car. this is the worst mechanic place I ever been to in my life
  • TW
    Tina Williams
    Dec 6, 2025
    5.0
    This particular Car X is AMAZING. The manager Travis is awesome. Steve, Mr. Bernard, and Rob are all exceptional and experienced in not only car care but customer services as well... I have been coming here for ten years or more and I have never experienced a negative attitude, or a bad behavior from any if these guys. Even the newest addition Ms. April is also an asset to the team. I appreciate the environment as well as the cleanliness of the facility. If Travis was to ever leave, I would have to follow him because I trust, appreciate, and simply adire his genuine kindness...

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.