Car-X Tire & Auto

4.3
542 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Chicago, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Chicago & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Chicago, IL Car-X Man at (773) 348-7912 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
2509 N Ashland Ave, Chicago, IL
60614, United States

Hours

Reviews

4.3
461 reviews
5 stars
361
4 stars
10
3 stars
10
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the in-store service, highlighting staff members like Rob and Joe for their professionalism, friendliness, and willingness to help.

Service Quality

While some customers reported positive experiences with quick and efficient service, others experienced significant issues, including mistakes with tire installations and oil changes.

Communication Issues

Several reviews noted poor communication regarding appointments, service details, and pricing, leading to frustration among customers.

Staff Attitude

There were multiple complaints about rude and unprofessional behavior from staff, particularly during emissions testing, which negatively impacted customer experiences.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing instances of being overcharged or unclear about costs for services.
  • TB
    Tracy Baker
    5 days ago
    5.0
    Very friendly and hardworking staff. I’ve been here a few times now and they’ve fixed my problem every time quickly and efficiently. I’ll definitely be back!
  • MM
    Mo
    Nov 14, 2025
    5.0
    Joe is the best! He helped me put air in my tires. I’ve been coming to this location for the past couple winters when my tire pressure gets low! He is always so pleasant, knowledgeable, and efficient! Great service!
  • CW
    Charli W
    Nov 14, 2025
    5.0
    Purch a battery from Costco that do install came to CarX and I was over the moon when Mgr help install
  • CS
    Courtney Szudarski
    Nov 11, 2025
    1.0
    I’ve been coming to Car X for several years and have always had great experiences — until today, 11/11/25. I dropped my car off yesterday to find out why it completely shut down after a battery change. More than 24 hours later, no one had looked at it, and despite being told “I’ll call you back in an hour,” I never received any updates. I had to repeatedly follow up myself. When I called to share a possible explanation for the issue and asked for their professional opinion, the staff member became defensive and told me to “come pick up your car.” Rather than answering my question, he was dismissive and rude. It was disappointing to be treated this way, especially after being a loyal customer for so many years. My car sat there overnight without any progress, and I do not believe I should be charged for that. After this experience, I will not be returning to Car X.
  • LM
    Lisa Mc
    Oct 30, 2025
    5.0
    The in-store service is the best. Very professional, attentive and accommodating to the issue at hand. The answering service will schedule a ghost appointment confidently, happen to me twice today, different locations. This location, Ashland Ave, kindly squeezed me in. ASK to speak with the store directly to confirm the Appointment BEFORE you go.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.