Bionic Auto Parts & Sales Inc

Reviews

• HA

  Hussain Aldoshan

  Mar 2, 2026
  5.0
  Justin always does a great job
• AP

  Andrii Popovych

  Feb 25, 2026
  1.0
  The parts came damage and not completed. Sales man Arturo don't even want to help with
• CS

  Cristian Santiago

  Feb 24, 2026
  1.0
  Terrible… Wasted 3 weeks of my time by ordering the wrong parts
• DD

  DJ Dez

  Feb 12, 2026
  1.0
  I’d give em no stars if I could - ordered a piece over the weekend with them, told it’d be here Monday and I’d get a call. I had to call them a 5 days after Monday just to hear “oh yeah it’s ready”. Dude name Miko was supposed to call NEVER DID - then I get there and Estaban at the front desk won’t even acknowledge me standing there while he’s on the phone with a customer , then some random dude comes from the back just playing with his hands 🙃 crazy part is I originally offered to come and pick it up from the Milwaukee location that day and they said I’d still have to wait 😒
• MB

  Micah Buffat

  Feb 4, 2026
  1.0
  What a joke. Sales team seemed pretty good... Until the moment after they take your money. Then what? No communication. No information. No explanation. I ordered a lift-gate and bumper to Milwaukee for pick up by a driver as I'm located in Madison and they don't deliver to residential. After almost a dozen unreturned calls to my sales rep, Joe attempting get an invoice number for the driver to reference upon pick up, I was left with nothing. No proof of purchase. I also asked to see the total invoice as I made a partial payment over the phone for a deposit and needed to send the driver with the correct amount of money so the parts could be released to him. I never received an invoice number. Eventually I was briefly told over the phone what the total amount due was. The driver shows up in Milwaukee the day after I'm informed the parts are available for pickup only to find out the lift-gate glass was shattered during transport along with some various other blemishes. Both parts were grade A parts when sold. The driver also inform me that the yard manager in Milwaukee inform Joe of this mishap when it arrived the previous day but me being the customer was not informed of this. Additionally, I repeatedly asked for the metal bumper reinforcement to be included with the bumper, or sold as a separate piece. I was assured over the phone all parts relating to the rear bumper assembly would be included. It was not. There is plastic bumper reinforcements, however the metal support bar that mounts to the body of the vehicle, which I specifically explained and asked for was not included. After being offered to have replacement lift-gate sourced, I eventually declined and opted for a refund. We still took the trunk however I wished I had advocated for a full refund for the waste of time, unprofessional and lack of communication, as well as missing parts that were specifically asked for. Save yourself the hassle, take your business elsewhere.

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