AutoZone Auto Parts

3.7
335 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #2546 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 735-6175.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8231 S Cicero Ave, Chicago, IL
60652, United States

Hours

Reviews

3.7
335 reviews
5 stars
165
4 stars
51
3 stars
37
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that while some staff members were very knowledgeable, others lacked basic understanding of products and services.

Store Hours

Multiple reviews mentioned that the store closed earlier than advertised, leading to customer frustration.

Positive Experiences

Many customers reported positive experiences with specific employees, particularly praising their helpfulness and willingness to assist.

Inconsistency

There is a notable inconsistency in service quality, with some customers having excellent experiences while others faced significant issues.
  • RH
    Romelio Hernandez
    Nov 13, 2025
    5.0
    Very good customer service commercial is always fast on point and I always find what I need thru them
  • VJ
    Victor Caruth Jr
    Nov 5, 2025
    1.0
    Came by 20 minutes after posted opening time and doors still locked for customers to get in. Wasted my time stopping there.
  • BB
    Brandon
    Oct 31, 2025
    1.0
    closed 30 minutes early
  • SL
    San Luis
    Oct 31, 2025
    5.0
    I came in needing some antifreeze for my vehicle, nice lady (believe she was manager) came out to show me hoe to unlock my hiod and open it up to check the antifreeze level, and helped me out pick the correct antifreeze for my vehicle. Would clme back again for this treatment.
  • CH
    Caca Huate
    Oct 31, 2025
    5.0
    Very helpful workers, gave good insightful information about what a problem could be with my vehicle. They saved me some time and money showing me that it was a much more simple solution than what the mechanics had told me. I believe his name was Joshua he went outside to take a look at the vehicle hear it and see the problem that I was having.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.