Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Kedzie Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 471-2044.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
284 reviews
5 stars
161
4 stars
58
3 stars
29
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising helpful and knowledgeable staff, while others report rudeness and lack of assistance.
Order Fulfillment
Several customers experienced issues with order fulfillment, including delays and cancellations without communication.
Store Environment
The store is generally described as clean and well-maintained, contributing positively to the shopping experience.
Staff Knowledge
While many customers found staff to be knowledgeable and helpful, there were instances of employees lacking experience or being unhelpful.
- VBVanesha BlackburnDec 1, 20251.0This is the absolute WORST autozone I have done business with. I placed an order online for parts I needed for my vehicle. I waited 2days to receive the order ready email. I placed my order on November 22nd. I waited until Monday the 24th to call. I called the location gave my name and was told my parts were ready for pick up despite getting the confirmation ready to pick up email. After driving 2hours from work to this location, I was met with my order not being pulled and then 2/3 parts being ready and the main part not being ready. How? You told me at 10am this morning it was ready. The worker then called the store manager and was told they cancelled my complete order! Really? So when was I gonna be notified of this? Right- okay. I left went to another location since they had all the parts. Had to place a second order in store that night since the work was being done on 11/25Tuesday. I called on a few times after I believe on Wednesday and was told call Friday the manager would be in. I called Friday 5 times and all my call said call failed! I proceeded to call Saturday and now the manager is not in. The worker stated to call back in 1hour and they would help me. This is unacceptable. 1. You cancelled my complete order without communication supposedly, no one can help me but the manager but she’s not in when you call, no email comms, no phone call back to me nothing just a pending email stating my order is still being prepped AFTER 6days!! So at this time I called the district manager which got me transfer to the support center- once speaking with them to cancel my order so I can get my money back the rep tells me the order was NEVER cancelled!! However she was able to cancel the order and I received my full refund today 12/1. Let me say this I WILL NEVER NEVER NEVER return to this location. I would advise you, future customer, avoid it too.
- MMMicole A (Mike the mechanic)Nov 15, 20255.0One of the better AutoZone that I have been to. Went in there very clean facility and Javier had my part quick and I was out the door in a matter of minutes. Fantastic service
- JFJuliett FernandezAug 28, 20251.0These people are extremely rude. I came in there to ask about how my battery can be recharged and the man started giving me an attitude telling me about how I'm the the 5th person to come in and ask the same thing and told me that they can not do it.. I do not recommend this location.
- JWJoseph WalkerSep 16, 20214.0They were helpful and knowledgeable of all the things I needed
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, the store operates on Sundays from 9:00 AM to 8:00 PM.
What services does AutoZone offer for customers?
AutoZone offers in-store shopping, in-store pickup, curbside pickup, and same-day delivery services.
What types of auto brands and parts are available at AutoZone Auto Parts?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance, offering auto parts, brake pads, car batteries, and car accessories.
Where is AutoZone Auto Parts located?
The store is located at 8215 S Kedzie Ave, Chicago, IL 60652, USA.
How can I contact AutoZone Auto Parts for support or inquiries?
You can reach AutoZone Auto Parts at (773) 471-2044 or email customer.service@autozone.com.
Are there any other automotive parts stores near AutoZone Auto Parts?
Yes, there is another AutoZone store nearby, providing convenient options for your automotive needs.
What nearby places can I visit after shopping at AutoZone Auto Parts?
After your visit, you might check out nearby restaurants like Jerk Soule', El Chilito Loco, or Seafood Land for a meal.
Are there fitness or wellness centers near AutoZone Auto Parts?
Yes, nearby you can find Tac Karate & Fitness Inc., TAC Karate, and Kickboxing East Side Chicago Illinois Deals for fitness and martial arts activities.
What other services can I find near AutoZone Auto Parts?
Nearby services include United Rehab Providers for physical therapy, Isabella's Cleaning for professional janitorial services, and several beauty salons like E's Hair Salon/Barbershop and Serenity Nails and Beauty Bar.