AutoZone Auto Parts

4.0
380 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 87th St in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 783-8206.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
208 W 87th St, Chicago, IL
60620, United States

Hours

Reviews

4.0
380 reviews
5 stars
203
4 stars
62
3 stars
59
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported unprofessional behavior and lack of assistance.

Product Availability

Many customers noted that the store had a good selection of parts in stock, but there were instances of incorrect items being provided.

Store Operations

Several reviews mentioned issues with store hours, early closures, and slow service, leading to frustration among customers.

Professionalism

There were complaints about unprofessional conduct from some employees, impacting the overall customer experience.
  • CC
    Cassandra
    Jan 3, 2026
    1.0
    CUSTOMER SERVICE IS JUS RIDICULOUS 😠😡😡😞😠
  • HH
    Hilary Hickman
    Dec 21, 2025
    5.0
    Darius really went above and beyond in great customer service which is rare nowadays. A few days ago he helped me and my Husband pick out a battery and windshield wipers and helped us with installation with a great attitude! He deserves to be acknowledged and recognized…even promoted!! Thanks again, Darius!!! We are happy customers!!
  • LS
    Lakendra Sellers
    Nov 10, 2025
    1.0
    I've came to this location at 5:34 because my engine light was on and they didn't put my car on the machine because as he stated I was late and they don't do outside service when it's getting dark. Very unheard of and unprofessional won't be back here the day before the machine was supposedly down now today this. Find a job that you actually like if you not going to do the work!!!
  • MH
    Micah Hicks
    Sep 13, 2025
    1.0
    Unfortunately the person I talked to at the shop had no idea what they were talking about. When I kept trying to tell them what I was looking for, they kept cutting me off before I could explain. they didn't seem to have a good grasp on their own wearable parts policy. I would recommend going to a different location.
  • VW
    Victoria Wallace
    Sep 1, 2025
    1.0
    It’s a shame your own people treat you like you are nothing! I came here last night unexpectedly because my master door switch stopped working so I couldn’t roll my window up plus I also needed a battery for my key fob . When I arrived it was around 8:30 pm and they were supposed to close at 9pm. I walked in the first person I see is this black female security guard leaning on the counter on her phone she didn’t even acknowledge me . After looking around for an actual employee there was this black guy who I believe had a mini fro who waived me over clearly looking like he’s ready to home. I told him what I needed he said I may need a fuse for the window . I asked him how does it look , which one do I need , and where to find it because he was just standing there looking after he said that’s what I needed. He dryly said aisle 1 and that I would have to look up the fuse I need for the car myself . I explained I don’t know anything about cars can you show me the options ? He said no I have to look it up. I asked him how would i put the battery in the fob he looked at me like I was a fool and said “dismantle it “ . I went outside to my car to try to look up the fuse I needed and I go back less than 10 min later and they had the door locked! It was like 8: 39 pm . I will never shop at this location again messed up because I’m from this area but it’s a shame I have to go to the auto zone in the suburbs to get better treatment . In the end I didn’t even need a fuse just a master door switch so in a way I’m glad I got bad service because not only was my time wasted my money would have been too.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for your convenience.