AutoZone Auto Parts

4.2
434 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W North Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 637-8170.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5901 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

4.2
434 reviews
5 stars
257
4 stars
79
3 stars
52
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with car issues.

Staff Performance

Several employees, particularly Tony, James, and Tina, received specific commendations for their exceptional service and problem-solving skills.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported poor experiences with specific staff members, indicating inconsistency in service quality.

Store Environment

Customers appreciated the friendly atmosphere and cleanliness of the store, although some noted issues with staff availability and responsiveness.
  • VJ
    Valerie Jennings
    Dec 31, 2025
    5.0
    Tina, provided excellent service and was knowledgeable about the product that I needed.
  • RD
    Raphael davis
    Dec 16, 2025
    5.0
    Stepped in today having car problems needed a new battery James John helped me with a new battery click and fast solved all my issues highly recommend this location for all car issues good job John well deserved .
  • BD
    Bro Don
    Nov 26, 2025
    5.0
    I went to this location to get a free evaluation for an engine light code showing on my display. Will D was extremely courteous and helpful with diagnosing the issue and providing me a print out of the possible causes. I just want to thank Will again for the excellent customer service!
  • DP
    Destiny Phipps
    Nov 15, 2025
    5.0
    I went in for a battery test/ replacement. Oreo did a wonderful job assisting me. Shoutout to him. I will definitely be back !
  • OM
    Olga Maldonado
    Nov 4, 2025
    5.0
    Wow! Talk about excellent customer service! On the way to a doctor appointment my truck battery light came on, I knew if I turn it off it won’t turn on again so we will be stuck till help come on and rescue us. Kept driving to Auto Zone on North Ave west of Western Avenue . Thanks God, battery was charged and there was no charge $$. Kudos to Reynaldo for his awesome help! You guys rock!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts have different hours on Sundays?

Yes, on Sundays AutoZone Auto Parts is open from 9:00 AM to 8:00 PM.