Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W North Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 342-6388.
Many customers praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist with car issues.
Product Knowledge
Several reviews highlighted the staff's expertise in diagnosing problems and providing accurate information about products and services.
Speed of Service
Customers frequently noted the quick service they received, particularly for battery replacements and other urgent needs.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to management and specific staff interactions.
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Carmen Smith
Jan 3, 2026
5.0
I felt welcomed as soon as I came into the store at closing time and I was greeted by a nice woman who came with her son to help me out with my headlight and a diagnostic code reading. She is a manager from the Auto Zone on 3311 South Archer and her son Timothy Garavito were very nice to me. Her name is Maria Garavito
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Matthew Shiley
Jan 3, 2026
5.0
This auto zone has the best staff! Bridget was incredibly friendly, knowledgeable, and quick with helping me replace my car battery in this old hunk of junk I call a car. Bridget is the best! Thanks so much!
OD
Oliver Dowdell
Jan 3, 2026
5.0
I figured I needed a new car battery after having to jump my car a couple times in the past month. Brigitte provided fantastic customer service by testing my battery and also installing the new one. The whole process was extremely quick, and Brigitte went above and beyond through great help and her bubbly personality!!
LC
Lesley-Anne Camilotes
Dec 27, 2025
5.0
I was putting off getting a new car battery forever because as a girly, anything that has to do with car maintenance is intimidating to me. However this wasn’t the case for this AutoZone!
I so happened to be up early on a Saturday so I got this done around 9am and finished by 9:25 (super speedy). Was welcomed with a friendly face, Reynaldo! He helped me find a battery and shared information on what would work best and what they had in stock - it was pricey, but it did have a 4-yr warranty so I got it. He installed in no time and made me feel re-assured through this process. A big shoutout to Reynaldo for going out of his way to making this process feel as smooth as possible - there’s not many people like this in the work field lately and he truly is infectious with his personality. I will be a returning customer!!
DH
Devonta Haggard
Dec 9, 2025
5.0
I came to AutoZone for a battery and alternator check, and Earl was amazing. He took the necessary steps to thoroughly diagnose the issue, and his great customer service and patience ensured I left as a satisfied customer. I highly recommend this AutoZone to anyone.