AutoZone Auto Parts

4.2
314 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Cottage Grove Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 483-8741.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8127 S Cottage Grove Ave, Chicago, IL
60619, United States

Hours

Reviews

4.2
314 reviews
5 stars
190
4 stars
53
3 stars
42
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the helpfulness and professionalism of the staff, with specific mentions of employees like JJ and Rob Williams providing excellent service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members, particularly a manager, leading to inconsistent customer experiences.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and vehicles, which contributed to positive shopping experiences.

Store Conditions

The store was generally described as clean and well-stocked, although some customers reported issues with product availability.

Inconvenience Issues

Several reviews mentioned problems such as incorrect store hours and issues with parts availability, leading to customer frustration.
  • SW
    Scimone Williams
    5 days ago
    5.0
    JJ was awesome! I pulled up, he identified my concern, and got to work. I looked up and work was done and I paid. I appreciate you, JJ. YOU MADE MY EVENING SMOOTH.
  • RJ
    Rubi Jackson
    Nov 14, 2025
    5.0
    A young man name Martez took care of me today. He was respectful, courteous, patience and very helpful and knowledgeable. This is the kind of young people we need working and dealing with the public (customer service). He really took his time with me installing my windshield wipers on my car. Thank you Martez very much.
  • PB
    Phoenix B
    Oct 15, 2025
    5.0
    JJ was extremely helpful and knowledgeable! He replaced my headlight quickly and made sure everything was working perfectly before I left and taught me a few things. He explained things clearly and went above and beyond to help. Excellent customer service!! Thank you, JJ, for your professionalism and kindness! 👏🚗💡

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 8127 S Cottage Grove Ave?

The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.