AutoZone Auto Parts

4.1
221 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #4444 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 481-2650.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3525 N Cicero Ave, Chicago, IL
60641, United States

Hours

Reviews

4.1
221 reviews
5 stars
134
4 stars
34
3 stars
16
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude or unhelpful.

Employee Attitude

Several reviews highlighted issues with employee attitudes, including rudeness and lack of engagement with customers.

Product Availability

Customers appreciated the availability of parts and assistance in locating items, although there were instances of employees not being knowledgeable about stock.

Store Environment

The store environment received criticism for cleanliness and organization, with reports of dirty conditions and disorganized staff.
  • JS
    Jorge Santiago
    Dec 26, 2025
    5.0
    Thank you Josh. Helped me with my car battery. Super helpful.
  • KG
    Keith Glover
    Dec 10, 2025
    2.0
    Some of the workers at this store are racist. If you are black/afro do not give them your business until they replace their staff. I like auto zone but this specific location needs to reconsider their employees. While at the register, I over heard the workers talking about prietos in the back with his other workers. I spoke a little Spanish to let them know that I understood them. Then they got quiet and I lost my cool. Purchased my things and walked out. Prejudism should not be rewarded.
  • CC
    Celia
    Oct 18, 2025
    5.0
    Best customer service ever. I know nothing about cars except for that mine constantly has problems. In this case it was completely dead. No lights, not even the fob was working. I used chat GPT to narrow down the problem and the part needed then called over to autozone to see if they had it. The employee who answered the phone, Carlos, was amazing. He made sense of what was going on after listening to my explanation of what was happening and had me send him a photo of the specific cart of my car to confirm the part I was asking for was actually the part I needed. They did not have it in stock so I began calling other auto supply places. I couldn’t find it anywhere but then to my surprise, Carlos reached out to me to let me know he had loooked into it a little further and determined I actually needed a slightly different part and that he had it in stock for $20! I could not believe that this person spent another second thinking about my car problem let alone researching and then making a point to reach back out to me knowing I was calling around to other places looking for the wrong part. So, a relative was able to pick up the part and unsurprisingly it was correct and I had my car back up and running within an hour. I will go out of my way to patronize this location in the future. highly recommend!
  • LL
    lll
    Oct 7, 2025
    1.0
    Walked in here to get codes checked for my service engine light. Two people were in the back on their phones avoiding to come to the counter; when one other person did come down to speak to me, they claimed their machine to check the codes was broken.
  • DP
    David Pelayo
    Oct 6, 2025
    5.0
    Luis was a big help! Would definitely recommend this autozone!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup and same-day delivery services for customer convenience.