AutoZone Auto Parts

4.1
217 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #4444 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 481-2650.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3525 N Cicero Ave, Chicago, IL
60641, United States

Hours

Reviews

4.1
217 reviews
5 stars
132
4 stars
33
3 stars
16
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.

Staff Knowledge

Several customers noted that staff were knowledgeable and able to assist with car issues effectively, while others felt some employees lacked training.

Store Conditions

Reports of cleanliness issues, including a dirty parking lot and unsanitary conditions, were mentioned by multiple customers.

Product Availability

Customers generally found the store stocked with necessary parts, although there were instances of employees not being able to locate items.

Wait Times

Customers experienced long wait times for service, with some reporting being ignored or having to wait for assistance.
  • CC
    Celia
    Oct 18, 2025
    5.0
    Best customer service ever. I know nothing about cars except for that mine constantly has problems. In this case it was completely dead. No lights, not even the fob was working. I used chat GPT to narrow down the problem and the part needed then called over to autozone to see if they had it. The employee who answered the phone, Carlos, was amazing. He made sense of what was going on after listening to my explanation of what was happening and had me send him a photo of the specific cart of my car to confirm the part I was asking for was actually the part I needed. They did not have it in stock so I began calling other auto supply places. I couldn’t find it anywhere but then to my surprise, Carlos reached out to me to let me know he had loooked into it a little further and determined I actually needed a slightly different part and that he had it in stock for $20! I could not believe that this person spent another second thinking about my car problem let alone researching and then making a point to reach back out to me knowing I was calling around to other places looking for the wrong part. So, a relative was able to pick up the part and unsurprisingly it was correct and I had my car back up and running within an hour. I will go out of my way to patronize this location in the future. highly recommend!
  • LL
    lll
    Oct 7, 2025
    1.0
    Walked in here to get codes checked for my service engine light. Two people were in the back on their phones avoiding to come to the counter; when one other person did come down to speak to me, they claimed their machine to check the codes was broken.
  • DP
    David Pelayo
    Oct 6, 2025
    5.0
    Luis was a big help! Would definitely recommend this autozone!
  • MO
    Mario Olivarez
    Sep 8, 2025
    5.0
    I went today to buy a battery for my daughter's car & I'm only giving 5 🌟 because of KEVIN. He was so helpful and he stayed past his shift to make sure we were all set. The other guy who helped us made it clear that he did not want to be helping us. Kevin rocks!
  • MZ
    michela zare
    Sep 2, 2025
    5.0
    Amazing staff here. Helped me with my hood of my car and locating the engine and plugs. Also helped me pour seafoam into my gas tank and helped me clean it.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup and same-day delivery services for customer convenience.