Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #3552 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 523-2835.
Staff members, especially Hector A, Jacob H, and Pancho, received high praise for their helpfulness, professionalism, and attentiveness.
Product Knowledge
Employees demonstrated strong knowledge of products and services, assisting customers effectively with their needs.
Efficiency
Many customers noted quick service, particularly for battery replacements and installations, contributing to a positive experience.
Friendly Atmosphere
Customers frequently mentioned the friendly and welcoming demeanor of the staff, enhancing their overall shopping experience.
Mixed Experiences
While most feedback was positive, there were isolated incidents of dissatisfaction regarding service reliability and communication.
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Connor Sommer
1 day ago
5.0
Stephanie H was amazing! I was freaking out about my car not starting, and Stephanie made me feel very relaxed. She tested everything from the starter to the batter and the alternator and everything looked good. I am so happy I came by this place to figure out my car battery situation!
LW
Liz W
5 days ago
5.0
Ivan was very pleasant, efficient and Knowledgeable about my Honda battery. He got a new battery installed in my car in no time with courtesy and a smile. The other female employee (sorry I didn't get her name) was very pleasant as well as she took the time to explain the charges & returned item on my receipt. Very pleasant experience at this location on Archer Ave at 33rd Street. Excellent customer service! I would definitely visit this store again for all my auto needs!
RG
Ryan Geisert
6 days ago
5.0
Stopped by to get the battery replaced on my 2013 Infiniti. Turns out, the battery is difficult to access and it would have been easy to turn me away.
Rather than doing that, the store manager Jimmy spent nearly an hour getting the old battery out and putting in the new one.
Great experience from start to finish. Would absolutely recommend this location to help with any car issues.
ID
Israel Dartiguenave
Nov 8, 2025
5.0
Hector A. Was the man! He’s truly a master at customer service and was extremely knowledgeable. He referred me to a great mechanic (Mike) that was able to assist me for a fair pricing. Amazing service, would come back again! 10/10
JT
Jacqueline Tse
Nov 1, 2025
1.0
Terrible service! We bought a battery with them about 2 years ago. The car wouldn’t start 3 times recently, but was able to jump start and it runs again. We went to Autozone TWICE to try to get the battery replaced cuz it’s still under warranty. They gave me a hard time BOTH TIMES and questioned why I need a replacement and if I knew how the battery works in a car. Why would I need to know how a battery works in a car??!? They checked the battery with their machine and said the battery is fine. We left without having anything done. Car wouldn’t start again and we had a mechanic diagnose the problem. It WAS a bad battery! We went to another Autozone and they didn’t question at all, gave us a replacement, and the car is working perfectly fine now! What a difference with different locations! Don’t go to this location!!!!