Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #4447 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 523-2676.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unhelpful or rude.
Product Knowledge
Several customers noted that staff members demonstrated good product knowledge and were able to assist with finding the right parts.
Store Conditions
Feedback indicates issues with cleanliness and organization in the store, with some customers describing it as dirty and poorly maintained.
Pricing Issues
There were complaints about pricing discrepancies and difficulties with price matching, leading to frustration among customers.
Wait Times
Customers frequently reported long wait times for service and checkout, indicating a need for better staffing during busy hours.
DH
Dans Heating
5 days ago
5.0
Ramiro G. helped me a lot he was very professional will come back to this store and let mi familia now to come to this store
VP
Vee Pantoja
Jan 5, 2026
2.0
I used to come here often because the customer service here was helpful. Now I'd rather drive out of my way to a store that actually follows real policies. Came to return a faulty obd2 and buy a new one, didn't even get to say that though. The cashier had an attitude, walked away when I started to say i had to return something. Came back to say no because something electric can only be returned the next day. Followed by a "i don't feel like being here" attitude. Went to another autozone, returned it without an issue because I had a receipt and only bought it 3 days ago. Safe to say I'll only be shopping online now. Clearly people have forgot what customer service is supposed to be like.
TD
Tania Davila
Dec 6, 2025
1.0
Mala experiencia ! No lo recomiendo !
Mala actitud mal servicio !sobretodo un muchacho muy joven !
SS
Sam
Nov 24, 2025
5.0
Here at least a few times every month. Staff is very helpful and everything is clean and neatly organized. 👍 10/10
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts at 2625 S Kedzie Ave?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, the store offers both in-store pickup and same-day delivery services for customer convenience.
What brands of automotive parts can I find at AutoZone Auto Parts in Chicago?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products are available at the AutoZone Auto Parts store in Chicago?
The store stocks auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Is the AutoZone Auto Parts store at 2625 S Kedzie Ave equipped for curbside pickup?
Yes, this AutoZone location supports curbside pickup along with in-store shopping.
What is the best way to contact AutoZone Auto Parts in Chicago for customer service?
You can reach them via phone at (773) 523-2676 or by email at customer.service@autozone.com.
Are there automotive repair shops near the AutoZone Auto Parts at 2625 S Kedzie Ave?
Yes, nearby automotive repair shops include Meza Auto Care Center, Pitts Auto Tech, and Kedzie Auto Repair, which can assist with vehicle servicing after purchasing parts.
What dining options are close to the AutoZone Auto Parts store?
Nearby restaurants include Burger King, McDonald's, George's Hotdogs, Taqueria Los Comales, Pollo Cris Cris, and La Michoakana Golden Paleteria y Nieveria, convenient for grabbing a meal before or after your visit.
Can customers stop by coffee shops near the AutoZone location for refreshments?
Yes, Starbucks is nearby and a great spot for coffee or a smoothie when visiting the area.
Is the AutoZone Auto Parts store located near any gas stations or convenience stores?
Yes, there is a Shell gas station nearby that also offers convenience store items, useful for fueling up or quick purchases.