AutoZone Auto Parts

4.2
450 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #4447 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 523-2676.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2625 S Kedzie Ave, Chicago, IL
60623, United States

Hours

Reviews

4.2
450 reviews
5 stars
287
4 stars
70
3 stars
39
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unhelpful or rude.

Product Knowledge

Several customers noted that staff members demonstrated good product knowledge and were able to assist with finding the right parts.

Store Conditions

Feedback indicates issues with cleanliness and organization in the store, with some customers describing it as dirty and poorly maintained.

Pricing Issues

There were complaints about pricing discrepancies and difficulties with price matching, leading to frustration among customers.

Wait Times

Customers frequently reported long wait times for service and checkout, indicating a need for better staffing during busy hours.
  • DH
    Dans Heating
    5 days ago
    5.0
    Ramiro G. helped me a lot he was very professional will come back to this store and let mi familia now to come to this store
  • VP
    Vee Pantoja
    Jan 5, 2026
    2.0
    I used to come here often because the customer service here was helpful. Now I'd rather drive out of my way to a store that actually follows real policies. Came to return a faulty obd2 and buy a new one, didn't even get to say that though. The cashier had an attitude, walked away when I started to say i had to return something. Came back to say no because something electric can only be returned the next day. Followed by a "i don't feel like being here" attitude. Went to another autozone, returned it without an issue because I had a receipt and only bought it 3 days ago. Safe to say I'll only be shopping online now. Clearly people have forgot what customer service is supposed to be like.
  • TD
    Tania Davila
    Dec 6, 2025
    1.0
    Mala experiencia ! No lo recomiendo ! Mala actitud mal servicio !sobretodo un muchacho muy joven !
  • SS
    Sam
    Nov 24, 2025
    5.0
    Here at least a few times every month. Staff is very helpful and everything is clean and neatly organized. 👍 10/10
  • TR
    Thomas Rosellini
    Oct 21, 2025
    5.0
    Found what I needed very easily

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts at 2625 S Kedzie Ave?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, the store offers both in-store pickup and same-day delivery services for customer convenience.