Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Harlem Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 775-6238.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
356 reviews
5 stars
247
4 stars
54
3 stars
14
2 stars5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported rude behavior and poor service experiences.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to incorrect part sales and inadequate assistance.
Store Cleanliness
The store was generally noted as clean and tidy, contributing positively to customer experiences.
Staff Attitude
There were numerous complaints about staff being unhelpful or dismissive, contrasting with a few positive mentions of friendly and accommodating employees.
Efficiency
Some customers appreciated quick service and efficient problem-solving, while others experienced long waits and slow service.
- TTTheOfficialEMONEYNov 12, 20251.0Commercial guy was disrespectful and don’t know how to do job
- SBSally BoutalebOct 23, 20255.0Milo is the best!!! Very helpful and outstanding customer service and support!
- SHsergio hernandezOct 4, 20251.0Employees cannot refund you money and don’t know how to process orders or returns, spoke with store manager and wasted time and had to go through corporate just to get a refund that was done wrong by an employee who works Sunday of September 28.
- DBDaniella BerkaneAug 22, 20251.0Extremely rude employees. The woman working at the register sold us the wrong part and assured us it was identical to the one we asked for (news flash, it wasn’t!). She was whispering rude remarks under her breath during the whole interaction, acting like we were bothering her for patronizing her store. Meanwhile, the store manager was moping around like he was high, and did not step in once .Save your time and go to OReilly’s.
- CPClutter PlaceAug 8, 20251.0They are super lazy at this location. I needed a check engine diagnostic run, they handed me the machine and said I had to do it myself because they don't do it anymore. Save yourself the trouble and go down the street to O'Reillys on Foster/Harlem they will gladly do it for you.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Is AutoZone Auto Parts open on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 5415 N Harlem Ave, Chicago, IL 60656, USA.
Which brands of auto parts does AutoZone offer?
AutoZone offers brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I pick up my order in-store at AutoZone Auto Parts?
Yes, AutoZone provides in-store pickup services for your convenience.
Does AutoZone offer same-day delivery?
Yes, AutoZone offers same-day delivery service.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Are there dining options near AutoZone Auto Parts?
Yes, nearby dining options include Mr K's Restaurant, Cozy Corner Restaurant & Pancake House, Baskin-Robbins, Wendy's, Dunkin', Popeyes® Louisiana Kitchen, and Teasers Pub.
Where can I get coffee or snacks near AutoZone?
Nearby you can visit Dunkin' for coffee and snacks or Baskin-Robbins for ice cream and bakery treats.
Are there gas stations near AutoZone Auto Parts?
Yes, Mobil, BP, and Shell Food Mart gas stations are located nearby for fueling and convenience store needs.