AutoZone Auto Parts

4.2
433 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Halsted St in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 468-0634.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11550 S Halsted St, Chicago, IL
60628, United States

Hours

Reviews

4.2
433 reviews
5 stars
250
4 stars
93
3 stars
50
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service experiences.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, though some noted a lack of knowledge in certain situations.

Store Experience

Customers appreciated the cleanliness and organization of the store, but some mentioned slow service and occasional stock issues.

Positive Staff Interactions

Specific employees, such as Jazz and Claudia, received numerous commendations for their exceptional service, contributing positively to the overall customer experience.

Location Satisfaction

Many customers expressed satisfaction with this particular location, citing it as their preferred AutoZone due to the quality of service and product availability.
  • JJ
    Jason Jones
    Nov 17, 2025
    5.0
    Great customer service here shout out to Claudia ,James, and team for always getting me the right parts, and taking care of me in some major binds. They never stop βœ‹οΈ taking care of mys3lf or the customers I send. Also the new Managers there have the store running βœ…οΈ. Bree got the staff being helpful and I will continue to recommend πŸ‘Œ πŸ‘ thanks AutoZone 😊
  • JG
    Janvier Godfrey
    Nov 7, 2025
    5.0
    Claudia, The Commerical Specialist, Is Awesome Sauce. Her professionalism, and excellent customer service, can’t be beat. She goes, above and beyond ,the call of duty. Customers follow her wherever she goes. Thank you, Claudia, Management, Team Members, and Drivers ( James and Yaritza) for you all providing such wonderful experiences.
  • AH
    Anthony Hernandez
    Oct 5, 2025
    5.0
    Great Customer service and knowledgeable
  • HW
    Henry Williams
    Jun 24, 2025
    1.0
    Terrible customer service the cash clerks are rude act like the y really don't want to be there the entire staff needs customer service training in my humble opinion. I'll try another store from now on.
  • JG
    Jay Goss
    Feb 25, 2018
    3.0
    They slow as hell most of the time that give you the wrong part and a lot of people in that don't know what the hell they doing so just watch out by Abby where they will sell you the wrong parts

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sunday.

Does this AutoZone location offer same-day delivery service?

Yes, AutoZone Auto Parts offers same-day delivery service for their products.