AutoZone Auto Parts

4.4
821 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #5246 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 650-1950.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2255 S Western Ave, Chicago, IL
60608, United States

Hours

Reviews

4.4
821 reviews
5 stars
566
4 stars
118
3 stars
59
2 stars
24
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joel, Alex, and Carlos.

Efficiency

Customers frequently noted the quick service, especially for battery changes and installations, often completed in under 10 minutes.

Product Knowledge

Several reviews highlighted the staff's ability to provide clear explanations and recommendations for automotive parts and services.

Mixed Experiences

While many reviews were positive, there were a few mentions of unprofessional behavior from some employees, indicating inconsistency in service quality.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, often recommending the store to others.
  • FM
    Fabian Morales
    4 days ago
    5.0
    Gracias Ruben por el servicio es excelente la mejor atención sin duda alguna 100% recomendado
  • N_
    Notjohnny _11_
    Oct 28, 2025
    5.0
    Very helpful worker his name was Arturo pretty sure. Helped me get exactly what I need even showed me how to change and put my headlight, very good service.
  • II
    Ibrahim Ihmoud
    Oct 12, 2025
    5.0
    Mercy is the best she got me right super quick coming back just for her
  • EE
    Eric Eng
    Sep 2, 2025
    5.0
    Auto Zone is like a candy store for automotive parts enthusiasts. They consistently improve their selection of automotive tools, parts and accessories... and some stores actually sell candy!
  • AW
    A. W.
    Aug 24, 2025
    1.0
    If I could give them zero stars I would. The lack of professionalism and lack of accountability from the employees is asinine. I called the store to inquire about caps for my tires and was placed on hold for nearly 20 minutes. I ended up going into the store to find that one of the young ladies that answered the call, was taking another call. I waited a bit before inquiring about what I was looking for. I did not get woman's name , however, I do recall that she was middle aged and wore glasses. She rudely and abruptly instructed me to get in the ever growing long without acknowledging the small request I'd done my due diligence of calling the store beforehand so as to avoid the unnecessary trip. She did not apologize for the fallacy on their end and created an unsatisfactory experience for me. The moral of the story is, shop where you are welcomed.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Chicago?

AutoZone Auto Parts Chicago is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Can I pick up my order in store from AutoZone at 2255 S Western Ave?

Yes, AutoZone offers in-store pickup for your convenience.