AutoZone Auto Parts

4.3
725 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #5249 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 782-1300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3577 W Grand Ave, Chicago, IL
60651, United States

Hours

Reviews

4.3
725 reviews
5 stars
447
4 stars
136
3 stars
79
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to provide accurate advice on parts and installations.

Service Speed

While many customers appreciated the quick service, some noted long wait times and slow service during busy periods.

Product Availability

Customers frequently mentioned that the store had a good selection of parts in stock, often when other locations did not.

Mixed Experiences

Some reviews reflected dissatisfaction with service quality, including instances of poor customer interaction and lack of assistance.
  • AA
    Adrian Adam
    Nov 10, 2025
    5.0
    Lion helped me putting my headlight on and when I offered him tip he said he’s good.. need more ppl like him in the world
  • RT
    Ronni T
    Nov 5, 2025
    5.0
    Came in with Driver side headlight, and Tail light out got excellent service and expertise from Veronica and Oreo Install both of my lights in record time and very knowledgeable about why my Light burn out I would definitely go back for all my auto parts services
  • JJ
    Johnnys2111
    Nov 5, 2025
    5.0
    They always have all the parts I need and Josh is so knowledgeable this guy really knows his part
  • TT
    Tannia Torres
    Oct 29, 2025
    5.0
    I came in today to look for replacement wiper blades and some retainers for the plastic around the wheels. Honorio was very kind, checked my car, and helped me find the correct parts. Excellent service and attention!
  • NA
    Nina Almore
    Oct 29, 2025
    5.0
    At 7:30 early in the morning Oreo installed my headlights and let me know that my car needed a little more antifreeze. I always receive excellent service when Oreo is in. Thx Oreo.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts offers same-day delivery and in-store pickup services including curbside pickup.