AutoZone Auto Parts

4.3
729 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #5249 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 782-1300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3577 W Grand Ave, Chicago, IL
60651, United States

Hours

Reviews

4.3
729 reviews
5 stars
449
4 stars
136
3 stars
80
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Oreo, Mike, and Veronica.

Service Speed

Several reviews highlighted the fast service provided, with quick installations and efficient assistance noted by multiple customers.

Product Availability

Customers frequently mentioned that the store had the parts they needed in stock, often when other locations did not.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, including long wait times and unhelpful staff.
  • DK
    Da King
    Dec 24, 2025
    5.0
    Great fast service
  • FN
    Frank Nitti
    Nov 30, 2025
    5.0
    The AutoZone at 3577 w. Grand avenue in Chicago was EXCELLENT with the service provided. The Manager (Mike) provided me with great service and information and was extremely friendly! This is how it should be done! Kudos Mike and autozone!
  • GC
    Gabrielle Cosby
    Nov 25, 2025
    1.0
    Literally just called before going to make sure they were open after saying they close at 9pm they locked the doors at 838pm and refused customers will not be shopping here again or any auto zone for that matter
  • AA
    Adrian Adam
    Nov 10, 2025
    5.0
    Lion helped me putting my headlight on and when I offered him tip he said he’s good.. need more ppl like him in the world
  • RT
    Ronni T
    Nov 5, 2025
    5.0
    Came in with Driver side headlight, and Tail light out got excellent service and expertise from Veronica and Oreo Install both of my lights in record time and very knowledgeable about why my Light burn out I would definitely go back for all my auto parts services

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery and in-store pickup?

Yes, AutoZone Auto Parts offers same-day delivery and in-store pickup services including curbside pickup.