AutoZone Auto Parts

4.2
411 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Madison in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 261-4700.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5440 W Madison, Chicago, IL
60644, United States

Hours

Reviews

4.2
411 reviews
5 stars
224
4 stars
105
3 stars
37
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude and unprofessional behavior from certain employees.

Product Availability

Several customers expressed frustration over stock issues, particularly with batteries, leading to dissatisfaction with service.

Store Cleanliness

Many reviews highlighted the cleanliness and organization of the store, contributing positively to the shopping experience.

Staff Knowledge

Numerous customers appreciated the staff's knowledge and willingness to assist, often going above and beyond to help with automotive needs.

Management Issues

Some reviews pointed out poor management practices, including unhelpful responses to customer complaints and negative attitudes from certain managers.
  • NB
    Noeeey Bahr
    Oct 27, 2025
    5.0
    Thank you manny yall were so nice i really appreciate your help !
  • AH
    Amani Houston
    Oct 23, 2025
    1.0
    0/10 would not recommend! Some light-skin girl with curly hair tried to charge my card 269 dollars when she was only suppose to charge 2.69 ! Its to much talking not enough working going on Very unprofessional too much cursing. & lets not forget its a Hispanic boy in there with a taper who should only be employed at the nearest McDonald’s, his customer service is very terrible. Very nasty !
  • EC
    Edward Curiel
    Aug 30, 2025
    1.0
    La peor asistencia que hay en todo chicago lo peor es este auto zone te tratan como escoria

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 8:00 PM Monday through Friday.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.