AutoZone Auto Parts

4.1
412 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Madison in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 261-4700.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5440 W Madison, Chicago, IL
60644, United States

Hours

Reviews

4.1
412 reviews
5 stars
224
4 stars
105
3 stars
37
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.

Knowledgeable Staff

Many customers appreciated the knowledgeable staff who provided assistance and went the extra mile.

Store Cleanliness

Several reviews highlighted the cleanliness and organization of the store, contributing to a positive shopping experience.

Product Availability

Customers expressed frustration over stock issues, with some reporting that items were not available despite being listed online.

Management Issues

Negative feedback regarding management practices, particularly concerning returns and customer interactions.
  • MM
    mohamed morgan
    Nov 29, 2025
    1.0
    Just small help in winter snow i was gonna pay but he was busy in his phone only windshield was lose need make it tight that it not recommend place and owner have to look up for his employees
  • NB
    Noeeey Bahr
    Oct 27, 2025
    5.0
    Thank you manny yall were so nice i really appreciate your help !
  • AH
    Amani Houston
    Oct 23, 2025
    1.0
    0/10 would not recommend! Some light-skin girl with curly hair tried to charge my card 269 dollars when she was only suppose to charge 2.69 ! Its to much talking not enough working going on Very unprofessional too much cursing. & lets not forget its a Hispanic boy in there with a taper who should only be employed at the nearest McDonald’s, his customer service is very terrible. Very nasty !
  • EC
    Edward Curiel
    Aug 30, 2025
    1.0
    La peor asistencia que hay en todo chicago lo peor es este auto zone te tratan como escoria

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 8:00 PM Monday through Friday.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.