Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Madison in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 261-4700.
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude and unprofessional behavior from certain employees.
Product Availability
Several customers expressed frustration over stock issues, particularly with batteries, leading to dissatisfaction with service.
Store Cleanliness
Many reviews highlighted the cleanliness and organization of the store, contributing positively to the shopping experience.
Staff Knowledge
Numerous customers appreciated the staff's knowledge and willingness to assist, often going above and beyond to help with automotive needs.
Management Issues
Some reviews pointed out poor management practices, including unhelpful responses to customer complaints and negative attitudes from certain managers.
NB
Noeeey Bahr
Oct 27, 2025
5.0
Thank you manny yall were so nice i really appreciate your help !
AH
Amani Houston
Oct 23, 2025
1.0
0/10 would not recommend! Some light-skin girl with curly hair tried to charge my card 269 dollars when she was only suppose to charge 2.69 ! Its to much talking not enough working going on
Very unprofessional too much cursing. & lets not forget its a Hispanic boy in there with a taper who should only be employed at the nearest McDonald’s, his customer service is very terrible. Very nasty !
EC
Edward Curiel
Aug 30, 2025
1.0
La peor asistencia que hay en todo chicago lo peor es este auto zone te tratan como escoria
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Chicago is open from 7:30 AM to 8:00 PM Monday through Friday.
Does AutoZone Auto Parts offer any pickup or delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.
Where is AutoZone Auto Parts located?
It is located at 5440 W Madison, Chicago, IL 60644, USA.
What types of automotive brands can I find at this AutoZone store?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products are available at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Chicago?
You can call them at (773) 261-4700 or email customer.service@autozone.com.
Can I visit nearby places of interest after shopping at AutoZone on West Madison?
Yes, after visiting AutoZone, you can check out nearby places such as Po Fred's Lounge and Poor Freddie's Lounge for drinks, or visit Madison Pine Dental Clinic or West Care Medical Center for health services.
Are there any nearby dining options around AutoZone Auto Parts in Chicago?
Nearby dining options include Super Chi-Chi Restaurant, MINI Chi-chi Mexican Restaurant, MacArthur's American Restaurant, and TNT Rooftop Restaurant.
What entertainment venues can I find near AutoZone on West Madison?
Nearby entertainment includes 3 Kings Jerk music venue and ESO Theater cinema.
Are there any other automotive part or service stores near the AutoZone at 5440 W Madison?
Yes, there is another AutoZone wholesale store nearby and KeyMe Locksmiths offering key and locksmith services.