AutoZone Auto Parts

4.2
421 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Madison in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 261-4700.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5440 W Madison, Chicago, IL
60644, United States

Hours

Reviews

4.2
421 reviews
5 stars
233
4 stars
105
3 stars
37
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Manny, Melissa, and Jose.

Store Management

Feedback on management was mixed; while some praised managers for their assistance, others reported unprofessional behavior and poor customer service from certain managers.

Product Availability

Several reviews highlighted issues with stock levels, particularly regarding batteries, leading to customer frustration.

Cleanliness and Organization

Customers noted that the store was well-stocked and clean, contributing to a positive shopping experience.
  • AS
    Artina Sutton
    Dec 26, 2025
    5.0
    Manny was such a nice person! He has very good customer service skills. He was a good help to me.
  • JD
    Jasmine Driver
    Dec 14, 2025
    5.0
    Dedicated to helping customers and very professional.
  • DM
    Danny Melendez
    Dec 14, 2025
    5.0
    Melissa Melendez was wonderful and very helpful. My car wouldnt start and she diag it properly and told me I needed a new battery. The best customer service I ever received from Autozone.
  • AR
    Andres Rodriguez
    Dec 14, 2025
    5.0
    Amazing team work.the guys helped me very quickly with my wipers
  • RT
    Ronni T
    Dec 14, 2025
    5.0
    Melissa gave me the best service and she is very well known about her product. You can ask her about anything and she knows exactly what you’re trying to get and if not, she knows how to find it. Great service definitely will go back.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 8:00 PM Monday through Friday.

Does AutoZone Auto Parts offer any pickup or delivery services?

Yes, they provide in-store pickup, same-day delivery, and curbside pickup services.