Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #4416 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 434-0357.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unprofessional behavior from certain employees.
Product Availability
Customers appreciated the availability of essential car parts, although some noted that not all items were in stock.
Installation Assistance
Several reviews highlighted positive experiences with staff assisting in the installation of parts, enhancing customer satisfaction.
Management Issues
There were complaints regarding management, with some customers expressing dissatisfaction with how returns and customer inquiries were handled.
Overall Experience
While many customers had positive experiences, there were notable frustrations regarding service consistency and employee knowledge.
MC
Mari Calzd
2 days ago
5.0
Thank U Erik and Francisco!
Changed my driver front light bulb
This is a difficult task on a Hyundai Venue..but these 2 were determined and succeeded!! Thank Auto Zone for having great men working at this location. And VERY nice ppl.
SS
Sapphire Storm
Sep 15, 2025
1.0
Went in to return an UNUSED filter. Didn't have the receipt. Offered to use credit card purchased with or rewards phone number. She said no sorry can't do that. She was rude and clearly didn't want to do her job. Came to a different store and they have no problem returning it for store credit.
AR
Adela Royero
Aug 15, 2025
5.0
Estuve en la tienda 4416 con Fransisco, tuve una excelente atención, de su parte con una gran asesoría y muy completa disposición para ayudarme a escoger la batería para mi vehículo, me encantó su servicio y buen don de gente. Auto zone sin duda alguna es una de las mejores tiendas para asesoría para tus carros. Fransico sigue así con esa explendida atención y todos tus compañeros de la tienda
AT
Allison Taboada
Jul 19, 2025
5.0
Mia was a total life saver! My friend and I came in today because she had a scratch on her car. We needed help getting it out but have no idea about car stuff. We came in and were immediately greeted with a smile. We explained to her our situation (strict dad) and Mia came out to the car, checked it out and helped us find the best product to buy. After checking us out, she came out and helped us remove the scratch. We didn’t even have to lift a finger, she did it out of the kindness of her heart. We had a great experience and definitely recommend!
AM
Andres Manuel
Jul 8, 2025
1.0
Been going to AutoZone for years they have recently changed the other management and the new management is incompetent. I called yesterday to ask if they were able to return a part that they had ordered for me that they had to confirm it was the correct heart when I went in today The manager with attitude talking to me disrespectful things what am I supposed to do girl you’re supposed to return and do your job as a manager if you aren’t able to do it then you don’t need that job. Her employee team number is 021467. I’m extremely dissatisfied.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Chicago?
AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chicago?
AutoZone Auto Parts is located at 4916 S Kedzie, Chicago, IL 60632, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers automotive replacement car parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
You can call them at (773) 434-0357 or email customer.service@autozone.com for inquiries.
Can I find public transportation options near AutoZone at 4916 S Kedzie?
Yes, public transportation near AutoZone includes CTA Archer/Kedzie bus and train station, CTA Kedzie metro station, and the Kedzie Orange Line, which can help you get to the store conveniently.
Are there any insurance agencies near AutoZone Chicago #4416?
Yes, nearby insurance agencies include Loya Insurance Company and Fred Loya Insurance, which might be useful if you need auto insurance services after purchasing auto parts.
What nearby amenities can I visit after shopping at AutoZone?
Nearby you can visit places such as T.J.Maxx department store, Kedzie Sports for sporting goods, or enjoy a meal at Buddy V's Cake Slice or Chuck E. Cheese's arcade and restaurant.
Does AutoZone Auto Parts have a presence on social media?
Yes, AutoZone Chicago #4416 is on Facebook at https://www.facebook.com/124879194294914 and their Twitter handle is @autozone.
How does AutoZone compare to other auto parts stores in the area?
AutoZone competes with stores like Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts, providing a wide selection of brands and convenient services such as same-day delivery and in-store pickup.