AutoZone Auto Parts

4.1
368 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #4416 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 434-0357.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4916 S Kedzie, Chicago, IL
60632, United States

Hours

Reviews

4.1
368 reviews
5 stars
220
4 stars
63
3 stars
26
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unprofessional behavior from certain employees.

Product Availability

Customers appreciated the availability of essential car parts, although some noted that not all items were in stock.

Installation Assistance

Several reviews highlighted positive experiences with staff assisting in the installation of parts, enhancing customer satisfaction.

Management Issues

There were complaints regarding management, with some customers expressing dissatisfaction with how returns and customer inquiries were handled.

Overall Experience

While many customers had positive experiences, there were notable frustrations regarding service consistency and employee knowledge.
  • MC
    Mari Calzd
    2 days ago
    5.0
    Thank U Erik and Francisco! Changed my driver front light bulb This is a difficult task on a Hyundai Venue..but these 2 were determined and succeeded!! Thank Auto Zone for having great men working at this location. And VERY nice ppl.
  • SS
    Sapphire Storm
    Sep 15, 2025
    1.0
    Went in to return an UNUSED filter. Didn't have the receipt. Offered to use credit card purchased with or rewards phone number. She said no sorry can't do that. She was rude and clearly didn't want to do her job. Came to a different store and they have no problem returning it for store credit.
  • AR
    Adela Royero
    Aug 15, 2025
    5.0
    Estuve en la tienda 4416 con Fransisco, tuve una excelente atención, de su parte con una gran asesoría y muy completa disposición para ayudarme a escoger la batería para mi vehículo, me encantó su servicio y buen don de gente. Auto zone sin duda alguna es una de las mejores tiendas para asesoría para tus carros. Fransico sigue así con esa explendida atención y todos tus compañeros de la tienda
  • AT
    Allison Taboada
    Jul 19, 2025
    5.0
    Mia was a total life saver! My friend and I came in today because she had a scratch on her car. We needed help getting it out but have no idea about car stuff. We came in and were immediately greeted with a smile. We explained to her our situation (strict dad) and Mia came out to the car, checked it out and helped us find the best product to buy. After checking us out, she came out and helped us remove the scratch. We didn’t even have to lift a finger, she did it out of the kindness of her heart. We had a great experience and definitely recommend!
  • AM
    Andres Manuel
    Jul 8, 2025
    1.0
    Been going to AutoZone for years they have recently changed the other management and the new management is incompetent. I called yesterday to ask if they were able to return a part that they had ordered for me that they had to confirm it was the correct heart when I went in today The manager with attitude talking to me disrespectful things what am I supposed to do girl you’re supposed to return and do your job as a manager if you aren’t able to do it then you don’t need that job. Her employee team number is 021467. I’m extremely dissatisfied.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Chicago?

AutoZone Auto Parts is located at 4916 S Kedzie, Chicago, IL 60632, USA.