Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Western Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 776-7155.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
340 reviews
5 stars
198
4 stars
59
3 stars
33
2 stars
14
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and unprofessional.
Staff Knowledge
Several reviews indicate that staff members lack product knowledge and training, leading to customer frustration.
Wait Times
Customers frequently reported long wait times, both for service and at checkout, which negatively impacted their experience.
Store Management
There are complaints about store management, particularly regarding handling returns and customer interactions, with some customers feeling discriminated against.
Product Availability
While many customers found the store had a good selection of parts, there were instances where specific items were unavailable.
- RRRico RawDec 29, 20255.0This is the best spot to be at thanks to a really good team member named manny. He went over and beyond with my services. I highly recommend anyone and everyone to come by to this location, I will be coming here more often.
- RCRoxana` ChavezDec 21, 20251.0Called to ask if a part was in stock got told they had two options in stock I asked if it can be placed to the side as my husband was on his way got told they couldn't do that so I asked for a part number. My husband shows up gives the part number along with the information gets told its not in stock calls me to ask who I talked to because they do not have it in stock. The woman “helping him” then walks away mid him asking her to look up a different year vehicle and she walks away from my husband. He then proceeded to look it up himself on their system seeing as she walked away from him. Thats amazing customer service coming from this location. This isn't the first instance that I’ve encountered issues with this location Ive previously called to attempt to speak to a District manager in regards to the employees attitudes towards customers and never got a call back. This Autozone location has to be one of the worst locations out there.
- MDMike DaleNov 14, 20255.0Yo Shout-out to Manny for helping me out man he is a life saver
- CMC. M.Sep 30, 20252.0I came to purchase windshield wipers for front and back windows. I was told that the back wiper could not be installed. I stated that I had purchased front and back wipers before and they were installed, front and back. The employees stated that the back wiper was too hard to install, so they don't install the back wiper. Please advise.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 5939 S Western Ave, Chicago?
AutoZone Auto Parts is open from Monday to Friday, 7:30 AM to 9:00 PM; Saturday, 7:30 AM to 8:00 PM; and Sunday, 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup for purchases?
Yes, AutoZone Auto Parts offers in-store pickup for customers.
Can I get same day delivery service from AutoZone Auto Parts?
Yes, AutoZone Auto Parts provides same day delivery service.
What types of auto parts and brands can I find at this AutoZone location?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
How can I contact AutoZone Auto Parts at this Chicago location?
You can call them at (773) 776-7155 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Chicago and is it accessible by public transit?
AutoZone Auto Parts is located at 5939 S Western Ave, Chicago, IL 60636. It is near several automotive businesses and stores, making it accessible via local transit routes on Western Avenue.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby automotive services include Pep Boys for tire and auto repair, Eddy’s Body Shop & Auto Repair, Western Auto Glass, Deluxe Auto Repair, Dynamic Auto Services, and Marquette Frame and Wheel Alignment.
Are there any convenient places to fuel up or get an oil change near AutoZone Auto Parts?
Yes, nearby you can find Mobil gas station which also offers auto detailing, Strickland Brothers 10 Minute Oil Change, and Speedway Lube Express for quick service oil changes and automotive repairs.
What nearby amenities can I visit before or after shopping at AutoZone Auto Parts?
You can visit nearby places like La Tortilla Supermercado and ALDI for groceries, Subway and Rainbow See Thru Chinese Kitchen for dining, or stop by Fifth Third Bank & ATM for banking needs.
Does AutoZone Auto Parts offer curbside pickup and in-store shopping options?
Yes, AutoZone Auto Parts provides both curbside pickup and in-store shopping options for customer convenience.