AutoZone Auto Parts

4.1
338 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Western Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 776-7155.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5939 S Western Ave, Chicago, IL
60636, United States

Hours

Reviews

4.1
338 reviews
5 stars
197
4 stars
59
3 stars
33
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of professionalism.

Product Availability

Customers reported issues with product availability and staff knowledge regarding parts, leading to frustration during visits.

Wait Times

Several reviews mentioned long wait times, both for service and checkout, indicating a need for improved efficiency.

Store Environment

The store was described as clean and well-organized, but some customers noted a lack of friendliness from staff.

Management Issues

Concerns were raised about management's handling of customer complaints and returns, with some customers feeling discriminated against.
  • MD
    Mike Dale
    Nov 14, 2025
    5.0
    Yo Shout-out to Manny for helping me out man he is a life saver
  • CM
    C. M.
    Sep 30, 2025
    2.0
    I came to purchase windshield wipers for front and back windows. I was told that the back wiper could not be installed. I stated that I had purchased front and back wipers before and they were installed, front and back. The employees stated that the back wiper was too hard to install, so they don't install the back wiper. Please advise.
  • JM
    James Morales
    Jul 8, 2025
    5.0
    Isaiah and crew are AMAZING EMANUEL AS WELL
  • NA
    Nedal alzoubi
    Jul 4, 2025
    1.0
    30 minutes waiting without any attention
  • LJ
    Luis Sotelo Jr
    Jul 27, 2023
    3.0
    Lars gave great customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts at 5939 S Western Ave, Chicago?

AutoZone Auto Parts is open from Monday to Friday, 7:30 AM to 9:00 PM; Saturday, 7:30 AM to 8:00 PM; and Sunday, 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup for purchases?

Yes, AutoZone Auto Parts offers in-store pickup for customers.