Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Western Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 776-7155.
Mixed feedback on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of professionalism.
Product Availability
Customers reported issues with product availability and staff knowledge regarding parts, leading to frustration during visits.
Wait Times
Several reviews mentioned long wait times, both for service and checkout, indicating a need for improved efficiency.
Store Environment
The store was described as clean and well-organized, but some customers noted a lack of friendliness from staff.
Management Issues
Concerns were raised about management's handling of customer complaints and returns, with some customers feeling discriminated against.
MD
Mike Dale
Nov 14, 2025
5.0
Yo Shout-out to Manny for helping me out man he is a life saver
CM
C. M.
Sep 30, 2025
2.0
I came to purchase windshield wipers for front and back windows. I was told that the back wiper could not be installed. I stated that I had purchased front and back wipers before and they were installed, front and back. The employees stated that the back wiper was too hard to install, so they don't install the back wiper. Please advise.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 5939 S Western Ave, Chicago?
AutoZone Auto Parts is open from Monday to Friday, 7:30 AM to 9:00 PM; Saturday, 7:30 AM to 8:00 PM; and Sunday, 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup for purchases?
Yes, AutoZone Auto Parts offers in-store pickup for customers.
Can I get same day delivery service from AutoZone Auto Parts?
Yes, AutoZone Auto Parts provides same day delivery service.
What types of auto parts and brands can I find at this AutoZone location?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
How can I contact AutoZone Auto Parts at this Chicago location?
You can call them at (773) 776-7155 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Chicago and is it accessible by public transit?
AutoZone Auto Parts is located at 5939 S Western Ave, Chicago, IL 60636. It is near several automotive businesses and stores, making it accessible via local transit routes on Western Avenue.
What nearby automotive services are available around AutoZone Auto Parts?
Nearby automotive services include Pep Boys for tire and auto repair, Eddy’s Body Shop & Auto Repair, Western Auto Glass, Deluxe Auto Repair, Dynamic Auto Services, and Marquette Frame and Wheel Alignment.
Are there any convenient places to fuel up or get an oil change near AutoZone Auto Parts?
Yes, nearby you can find Mobil gas station which also offers auto detailing, Strickland Brothers 10 Minute Oil Change, and Speedway Lube Express for quick service oil changes and automotive repairs.
What nearby amenities can I visit before or after shopping at AutoZone Auto Parts?
You can visit nearby places like La Tortilla Supermercado and ALDI for groceries, Subway and Rainbow See Thru Chinese Kitchen for dining, or stop by Fifth Third Bank & ATM for banking needs.
Does AutoZone Auto Parts offer curbside pickup and in-store shopping options?
Yes, AutoZone Auto Parts provides both curbside pickup and in-store shopping options for customer convenience.