Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Devon Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 463-3977.
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting individuals like Greg, Hifz, and Dafina.
Staff Knowledge
While some employees were noted for their expertise, several reviews mentioned a lack of product knowledge among staff, leading to misinformation.
Management Issues
There were complaints about poor management and staffing levels, with some customers experiencing long wait times and inadequate service.
Positive Experiences
Numerous customers shared positive experiences, particularly regarding battery installations and assistance during emergencies.
Inconsistent Service
Feedback indicated a mix of excellent and poor service experiences, suggesting inconsistency in staff performance and customer care.
TM
Thera Messina
2 days ago
5.0
We’re so thankful we came here bc Greg was amazing! He is extremely knowledgeable and helped us with a battery change when we were told by multiple other auto zones that they couldn’t & wouldn’t help us. He did the battery change very quickly even though he was juggling multiple customers. Thank you Greg we really appreciate your help!!
ES
E Basket Store
Dec 22, 2025
1.0
They don’t want to change the battery and sales person said that they don’t change batteries if it is 1 hr left in closing store only want to sell worst customer service always @ this location
SW
Sam Wright
Dec 2, 2025
5.0
Hifz really went out of his way to help me replace a battery. I bought it from a different location and he still came out into the freezing to help. Definitely recommend coming to this location specifically. The customer service is stellar! Will be back!!!
AI
Allen Ignacio
Nov 17, 2025
5.0
Came in for a battery. Greg was so helpful and courteous. He installed it quickly and answered all my questions while he was at it. I realize this is not a shop but still done right. Thanks Greg!
DD
Daddybuggaorange
Nov 8, 2025
5.0
Very helpful staff - helped me find enough lug nuts at different locations so I could out my winter tires on before the winter storm and get my family home safe.