AutoZone Auto Parts

4.1
434 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Devon Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 463-3977.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3425 W Devon Ave, Chicago, IL
60659, United States

Hours

Reviews

4.1
434 reviews
5 stars
251
4 stars
82
3 stars
38
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Hifz, Greg, and Dafina, highlighting their willingness to go above and beyond.

Knowledge and Expertise

Several reviews noted that while some employees were knowledgeable and provided excellent assistance, others lacked product knowledge and were not as helpful.

Management Issues

There were complaints about poor management and staffing, with some customers experiencing long wait times and inadequate service due to understaffing.

Mixed Experiences

While many customers had positive experiences, there were also reports of rude behavior from some staff members, leading to dissatisfaction.

Product Availability

Customers expressed frustration over the store's stock levels, with some items not being available, which affected their shopping experience.
  • AI
    Allen Ignacio
    Nov 17, 2025
    5.0
    Came in for a battery. Greg was so helpful and courteous. He installed it quickly and answered all my questions while he was at it. I realize this is not a shop but still done right. Thanks Greg!
  • DD
    Daddybuggaorange
    Nov 8, 2025
    5.0
    Very helpful staff - helped me find enough lug nuts at different locations so I could out my winter tires on before the winter storm and get my family home safe.
  • JE
    JAnell Ezell
    Nov 5, 2025
    5.0
    Greg H manager helped me with a battery install he was awesome went above and beyond to make sure I was happy and my car was safe! He is the absolute BEST!! He is a great manager store # 1977 thanks for all of your hard work it doesn’t go unnoticed!!
  • MG
    Mike Gugliuzza
    Oct 25, 2025
    5.0
    I had an excellent experience at AutoZone thanks to Hifz! He went above and beyond when testing and replacing our car battery. He handled everything with real expertise and care—explaining each step clearly and making sure the new battery was installed correctly. It’s rare to find someone who’s both knowledgeable and genuinely helpful like that. If you need any help with your car, ask for Hifz—he’ll take great care of you!
  • JR
    Joe Rose
    Oct 25, 2025
    5.0
    Mo and Mohammad are the absolute best, I will go to them for all future parts and business needs! Thank you guys so much!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts at 3425 W Devon Ave, Chicago?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.