AutoZone Auto Parts

3.9
582 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Stoney Island Avenue in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 978-1744.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7600 S Stoney Island Ave, Chicago, IL
60649, United States

Hours

Reviews

3.9
582 reviews
5 stars
290
4 stars
124
3 stars
76
2 stars
29
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff like Clarence and Dionte, others reported rude and unhelpful interactions.

Product Availability

Customers noted that while some locations had the parts they needed, others experienced issues with incorrect or unavailable items.

Store Operations

Several reviews mentioned problems with store hours and staff efficiency, including delays in opening and slow service.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance and guidance, although there were instances of staff lacking product knowledge.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations leading to a decision not to return.
  • EW
    EBONY WILSON
    Nov 16, 2025
    5.0
    Clarence was such a great help! I really appreciated it.
  • VW
    Veronica Winfert
    Nov 5, 2025
    5.0
    My experience with Clarence and Will was amazing. They helped me figure out what was wrong with my car quickly and help me fix it.
  • JB
    Jeffrey Bates
    Oct 17, 2025
    5.0
    I had a issue with a part I brought it back and Will really took care of me ...we need more brothers like him thanks man
  • MH
    Micah Hicks
    Oct 5, 2025
    1.0
    Poor customer service
  • WW
    Will
    Sep 28, 2025
    5.0
    Rodney provided excellent customer service and worked hard trying to replace a turn signal in my Nissan Altima.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 9:00 AM to 6:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services.