Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #5245 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 283-6087.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
448 reviews
5 stars
291
4 stars
86
3 stars
24
2 stars6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, many reviews highlight poor service, unhelpful staff, and lack of management support.
Staff Knowledge
Several customers commend specific employees for their knowledge and assistance, particularly in troubleshooting and product selection, but there are also complaints about staff incompetence and lack of training.
Store Environment
The store is generally described as clean and well-organized, but some customers reported negative experiences with staff behavior and long wait times during checkout.
Product Availability
Customers appreciate the variety of products available, but there are instances of incorrect items being provided or issues with online orders not matching in-store availability.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees who went above and beyond to assist them, indicating that there are standout staff members who enhance the shopping experience.
- IFIrene Flebbe1 day ago5.0Found the type of item (tire pressure gage) that I needed. Easy to find, easy check out.
- YBYacine BoudjemaiOct 27, 20255.0Professional staffs, keep going
- IDIsmail DjarecheOct 5, 20255.0Very friendly staff
- MPmartha perezSep 29, 20251.0Worst customer service worst store always lazy employee bought breaks online sent wrong ones went to exchange they said their system was down didn’t want to do the work went to a different store again wrong ones came back to exchange here gave me the excuse of I needed the receipt came back again receipt in hand now they said their used
- NNNikAug 23, 20251.0The most incompetent staff I’ve ever done business with on more than one occasion. Everyone just stands around and will not help you, Employees and general manager are combative and unwilling to help even when you have receipts. They just tell you to go to a different store cause they are unwilling to help and lack any knowledge or expertise on how to help you. Truly bottom of the barrel people inside stemming from the manager.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Chicago?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chicago?
AutoZone Auto Parts is located at 4448 N Pulaski Rd, Chicago, IL 60630, USA.
Which automotive brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can you provide the contact information for AutoZone Auto Parts?
You can reach AutoZone at (773) 283-6087 or via email at customer.service@autozone.com.
What nearby restaurants are close to AutoZone on N Pulaski Rd?
Nearby dining options include Wendy's, Wingstop, Chen's Garden (Chinese restaurant), Little Caesars Pizza, and Taste of Thai Town.
Are there any nearby banks or ATMs near AutoZone Chicago #5245?
Yes, a Bank of America ATM and Western Union money transfer services are located nearby for your banking needs.
What nearby personal care and beauty services are available near AutoZone?
You can visit Beauty By Kathy (cosmetic and beauty supplies), L&J Nail (nail salon), and Hair By Mario (hair salon) close to AutoZone.
Are there any other automotive-related businesses near this AutoZone location?
Yes, First Marshall Auto Auction, LLC Chicago is nearby, which is also related to automotive parts and services.