Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #5245 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 283-6087.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
448 reviews
5 stars
291
4 stars
86
3 stars
24
2 stars6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising friendly and helpful staff, while others report poor service and unhelpful employees.
Staff Knowledge
Several reviews highlight knowledgeable employees who provide excellent assistance, but there are also complaints about staff incompetence and lack of training.
Store Experience
Customers appreciate the store's organization and product availability, but some express frustration with long wait times and checkout inefficiencies.
Positive Employee Recognition
Specific employees, such as Jose and Valentin, received commendations for their exceptional service, indicating that individual staff members can significantly enhance customer experiences.
Product Availability
The store is noted for having a wide selection of automotive parts and tools, although some customers reported issues with incorrect items being provided.
- IFIrene FlebbeNov 23, 20255.0Found the type of item (tire pressure gage) that I needed. Easy to find, easy check out.
- YBYacine BoudjemaiOct 27, 20255.0Professional staffs, keep going
- IDIsmail DjarecheOct 5, 20255.0Very friendly staff
- AAAndre AndreSep 29, 20251.0Worst customer service worst store always lazy employee bought breaks online sent wrong ones went to exchange they said their system was down didn’t want to do the work went to a different store again wrong ones came back to exchange here gave me the excuse of I needed the receipt came back again receipt in hand now they said their used
- NNNikAug 23, 20251.0The most incompetent staff I’ve ever done business with on more than one occasion. Everyone just stands around and will not help you, Employees and general manager are combative and unwilling to help even when you have receipts. They just tell you to go to a different store cause they are unwilling to help and lack any knowledge or expertise on how to help you. Truly bottom of the barrel people inside stemming from the manager.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Chicago?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chicago?
AutoZone Auto Parts is located at 4448 N Pulaski Rd, Chicago, IL 60630, USA.
Which automotive brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can you provide the contact information for AutoZone Auto Parts?
You can reach AutoZone at (773) 283-6087 or via email at customer.service@autozone.com.
What nearby restaurants are close to AutoZone on N Pulaski Rd?
Nearby dining options include Wendy's, Wingstop, Chen's Garden (Chinese restaurant), Little Caesars Pizza, and Taste of Thai Town.
Are there any nearby banks or ATMs near AutoZone Chicago #5245?
Yes, a Bank of America ATM and Western Union money transfer services are located nearby for your banking needs.
What nearby personal care and beauty services are available near AutoZone?
You can visit Beauty By Kathy (cosmetic and beauty supplies), L&J Nail (nail salon), and Hair By Mario (hair salon) close to AutoZone.
Are there any other automotive-related businesses near this AutoZone location?
Yes, First Marshall Auto Auction, LLC Chicago is nearby, which is also related to automotive parts and services.