Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #5245 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 283-6087.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unprofessional and unhelpful.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, particularly mentioning employees like Jose and Valentin.
Store Organization
The store is generally described as well-organized and clean, making it easy for customers to find what they need.
Checkout Experience
Customers expressed frustration with long wait times at checkout, indicating a need for more efficient service during busy periods.
IF
Irene Flebbe
Nov 23, 2025
5.0
Found the type of item (tire pressure gage) that I needed. Easy to find, easy check out.
YB
Yacine Boudjemai
Oct 27, 2025
5.0
Professional staffs, keep going
ID
Ismail Djareche
Oct 5, 2025
5.0
Very friendly staff
AA
Andre Andre
Sep 29, 2025
1.0
Worst customer service worst store always lazy employee bought breaks online sent wrong ones went to exchange they said their system was down didn’t want to do the work went to a different store again wrong ones came back to exchange here gave me the excuse of I needed the receipt came back again receipt in hand now they said their used
NN
Nik
Aug 23, 2025
1.0
The most incompetent staff I’ve ever done business with on more than one occasion. Everyone just stands around and will not help you, Employees and general manager are combative and unwilling to help even when you have receipts. They just tell you to go to a different store cause they are unwilling to help and lack any knowledge or expertise on how to help you. Truly bottom of the barrel people inside stemming from the manager.