AutoZone Auto Parts

4.3
383 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Western in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 878-2955.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4726 N Western, Chicago, IL
60625, United States

Hours

Reviews

4.3
383 reviews
5 stars
253
4 stars
66
3 stars
22
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Abigail, Julio, and Armando for their exceptional service.

Knowledge and Assistance

Several reviews noted the staff's knowledge and willingness to assist customers with their vehicle needs, often going above and beyond to provide guidance and support.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service from some employees, leading to frustration and dissatisfaction.

Product Availability

Customers generally found the store stocked with necessary parts, although there were instances of receiving incorrect items or issues with returns.

Store Environment

The store's physical environment received mixed feedback, with some noting a small parking lot and others mentioning cleanliness and organization.
  • ST
    Sebastian Tovar
    Nov 11, 2025
    1.0
    The young man who helped me out, barely helped me out. He seemed really unbothered by the fact that I didn’t know what to do. He wasn’t happy to help or explain explaining things to me very well. He tested my battery. He didn’t give me any paperwork for it, but said that it was at 85% And I would need a new battery soon. How soon? No idea. He did replace my windshield blade and I appreciate that but overall I’m not entirely confident with his advice or his work so I’m gonna go somewhere else, but my experience was very lackluster and I’d say you’d be better off going somewhere else where you can get advice you can trust from someone who knows what they’re talking about.
  • FM
    Fawn Mathers
    Oct 14, 2025
    5.0
    Julio was very helpful!
  • MP
    melissa perez
    Sep 22, 2025
    1.0
    Bad service they denied to help my partner with the AC so he went to another autoo zone for help and they really really help really good...
  • DG
    Diego Garcia
    Sep 7, 2025
    5.0
    Abigail was very helpful and friendly, absolutely great customer service.
  • JV
    Jhonson Vegas
    Aug 27, 2025
    5.0
    Muy buena atención excelente personal excelente atención 10 puntos 👍🏽

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.

What time does AutoZone Auto Parts open and close on Sundays?

On Sundays, AutoZone Auto Parts opens at 9:00 AM and closes at 8:00 PM.