AutoZone Auto Parts

4.3
389 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Western in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 878-2955.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4726 N Western, Chicago, IL
60625, United States

Hours

Reviews

4.3
389 reviews
5 stars
259
4 stars
65
3 stars
22
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and exceptional service, particularly highlighting individuals like Julio, Abigail, and Armando.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to assist customers with their automotive needs, providing valuable advice and support.

Mixed Experiences

While many customers had positive interactions, some reported poor service from certain employees, indicating inconsistency in customer care.

Product Availability

Customers generally found the store stocked with necessary parts, although there were instances of receiving incorrect items.

Store Environment

The store's physical condition and parking situation received mixed reviews, with some noting it as dingy but others appreciating the helpful staff.
  • TB
    The biggest
    1 day ago
    1.0
    Poor customer service. The manager needs additional training. I went to return an item with a receipt and was told I couldn’t return it at that location and had to go to a different store. Since it’s the same AutoZone franchise, I don’t understand why returns must be made at a specific store
  • CK
    Chaitanya Krishna
    Jan 3, 2026
    5.0
    Huge shoutout to Tom at AutoZone for the outstanding help! He took the time to make sure I got the exact right products I needed and didn’t rush the process at all. What really stood out was that he also helped with the installation, explaining everything clearly and making sure it was done correctly. His knowledge, patience, and customer-first attitude made the whole experience smooth and stress-free. This is the kind of service that keeps customers coming back. Thanks again, Tom!
  • JW
    John Wilson
    Dec 31, 2025
    5.0
    Abby is killing it, huge line of people. She's knocking them out quick but still giving quality service!
  • WE
    William Edwards
    Dec 15, 2025
    5.0
    Got the part I needed quickly. Courteous service
  • AA
    Akniet
    Dec 3, 2025
    5.0
    Julio V provided exceptional service! He went above and beyond by not only helping me install my new battery but also taking the time to check the condition of my old one. His expertise and willingness to help made what could have been a stressful situation quick and easy. Outstanding customer service—highly recommend asking for Julio if you need automotive assistance! I wish you the fastest promotion and the best, Julio V.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.

What time does AutoZone Auto Parts open and close on Sundays?

On Sundays, AutoZone Auto Parts opens at 9:00 AM and closes at 8:00 PM.