Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #3567 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 735-0627.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
262 reviews
5 stars
158
4 stars
51
3 stars
17
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for unprofessional behavior and lack of knowledge.
Product Availability
Customers frequently reported issues with stock availability, often being sent to other locations for parts.
Management Issues
Several reviews highlighted poor management practices, including unprofessional attitudes and inadequate training of staff.
Positive Experiences
Despite negative feedback, many customers had positive experiences with specific employees who provided excellent service.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting a need for improvement.
- JPjuan paniaguaOct 23, 20255.0This review is for the spot right next to the orange line. Beatriz provides professional, courteous service. She helped me out with my battery. Her service is 10 out of 10.
- HFhector floresOct 18, 20251.0Jay the manager and the other guy did not want to exchange a battery I bought three weeks ago. I had the receipt and it showed in the system the type of battery they sold me at another autozone but he said it wasn’t their problem that another location sold me a different battery than what my car needs. In general is the same company. If I could give a zero I would.
- NMNatalie MarquezSep 16, 20251.0I purchased an alternator from AutoZone that turned out to be defective. I had to return it and was given a replacement, but unfortunately, that didn’t solve the bigger issue—I had already paid twice for labor to remove and reinstall the alternator because of the defective part. I contacted AutoZone to see if they would help reimburse the labor costs since their faulty product caused the extra expense. I spoke with an assistant manager named Jeremy, who first identified himself as an assistant manager, but when I asked to speak with the store manager, he suddenly claimed to be the manager and “the boss.” His attitude was very unprofessional, dismissive, and he made it clear he didn’t care about my situation or the relationship between me and AutoZone as a customer. His exact words were basically that it “doesn’t matter” because I’m just like any other customer. This experience left me extremely disappointed—not only in the defective product but in the lack of professionalism and customer care.
- GPGML ProductionsSep 16, 20255.0Amazing crew
- AHAnthony HernandezAug 8, 20255.0Awesome crew
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Chicago?
AutoZone Auto Parts in Chicago is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sunday.
What types of automotive products does AutoZone offer at this location?
This AutoZone location offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Chicago provide in-store pickup and delivery services?
Yes, this location offers in-store pickup, same-day delivery, and curbside pickup services.
What brands are available at the AutoZone Auto Parts store in Chicago?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Chicago?
You can call the store at (773) 735-0627 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Chicago?
The store is located at 4034 W 51st St, Chicago, IL 60632, United States.
Are there parking options near the AutoZone store at 4034 W 51st St?
Yes, SP Plus Parking, SP+ Parking, and Metropolis parking facilities are located nearby for convenient parking options.
What public transit options are available near the AutoZone Auto Parts in Chicago?
The Pulaski station (CTA Orange Line) and CTA - Pulaski (Orange) metro station are nearby, making it easy to reach the store by public transportation.
What dining options are available near AutoZone in Chicago?
Nearby dining options include Domino's Pizza, Mr. Submarine sandwich shop, Mariscos El Puerto 2 Mexican restaurant, and Rainbow Boba Tea.
Are there any other automotive or related services near AutoZone?
Yes, nearby you can find another AutoZone store and Honda car dealer, as well as services like Computer Prodigies for IT and mobile phone repairs.