AutoZone Auto Parts

4.2
574 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #2590 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 776-0907.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5301 S Ashland Ave, Chicago, IL
60609, United States

Hours

Reviews

4.2
574 reviews
5 stars
341
4 stars
105
3 stars
60
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, particularly highlighting employees like April and Cami.

Staff Performance

Feedback varied on staff performance, with some employees receiving high praise while others, particularly managers, were criticized for poor service and attitude.

Product Availability

Customers noted that the store often had the parts they needed, but there were complaints about incorrect parts being sold and issues with returns.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Service Speed

Several reviews mentioned quick service, with many customers appreciating the fast assistance they received during their visits.
  • RG
    Rose Is Rose DIY Glam
    Oct 10, 2025
    5.0
    Very cleansing
  • VC
    Verdus Collins
    Oct 10, 2025
    3.0
    I bought sway bar links and the sold me two of the same parts instead of what I asked for a left and right
  • LL
    loooony93
    Oct 5, 2025
    1.0
    7:30pm they got 2 guys inside but won't unlock the door
  • JJ
    Jennifer
    Sep 15, 2025
    5.0
    Andres was so knowledgeable, kind, and patient with helping me! I visited the 33rd and archer location and wasn’t satisfied, so I went to 53rd Ashland location and was treated with courtesy with Andres. He went far and beyond to try to help me with my issue! Employees like him, should be appreciated and recognized…
  • BB
    Birgetta100
    Sep 4, 2025
    1.0
    Went into Auto zone this morning and Lorenzo is the worst at his job totally ignored me no greeting then when he decided to wait on me he tried to over charge me for rotors then said he didn’t have them he should have stayed home today didn’t feel welcome and very uncomfortable I will patronize another auto store

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.