AutoZone Auto Parts

4.1
434 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chicago #2674 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 385-9745.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7123 W Grand Ave, Chicago, IL
60707, United States

Hours

Reviews

4.1
434 reviews
5 stars
266
4 stars
77
3 stars
29
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Denise, Mercedes, and Robert for their exceptional service.

Inconsistent Experiences

While some reviews noted excellent service, others reported rude employees and poor customer interactions, indicating inconsistency in service quality.

Product Availability

Customers appreciated the store's ability to stock necessary parts and provide quick service, although some experienced issues with receiving incorrect parts.

Installation Services

Several reviews mentioned dissatisfaction with the installation services, particularly regarding battery installations and the refusal to assist in cold weather.
  • TL
    Titi Lyn
    Dec 30, 2025
    5.0
    Super friendly and helpful! It was negative degrees out and of course the check engine light came on. We went in to get it checked. The helpful associate connected their thingy majig and we were printed out a paper with the codes that popped up and the items with pricing.
  • SS
    Sergio Saldana
    Dec 15, 2025
    1.0
    Like going to autozone until they could Figure out why my battery was returned twice and now I dont have warranty and they wanted me to drive 30min away when I cant get my car started to the original store I bought the battery because last time I swapped it out at there store somebody messed up
  • JL
    Jessica Luna
    Dec 10, 2025
    5.0
    Denise was extremely helpful and patient handling the corrosion of my battery terminals. I genuinely didn’t think it would come off. Great customer service!! :)
  • MM
    Mariah Murray, MBA MPH
    Oct 13, 2025
    5.0
    I love this auto zone, I came in needing help with my car (I don’t know much about cars) and Denise was so kind, patient, and helpful. She went above and beyond when she didn't have to, and I truly appreciate it! Will continue to go to this location and send my family to this location for any and all needs! Thanks Denise (:
  • AC
    Alyssa Cordero
    Oct 7, 2025
    5.0
    When I say this is the BEST AUTOZONE, I highly mean that. I come from out Des Plaines, IL just to come get my service done at this location. And Rosa , SHE WAS AMAZING!!! Great customer service. And actually helped me assisting with my light issues. Overall this location is great !! 100x better than any other Autozone I been too. Thanks too all your staff !!! (:

Frequently Asked Questions About AutoZone Auto Parts

What are the standard operating hours for AutoZone Auto Parts in Chicago?

AutoZone Auto Parts in Chicago is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for customers.