Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #2674 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 385-9745.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
429 reviews
5 stars
263
4 stars
77
3 stars
29
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Denise, Mercedes, and Robert for their exceptional service.
Inconsistent Experiences
While some customers reported excellent service, others experienced rudeness and lack of assistance, particularly from management and certain employees.
Product Availability
Customers noted that the store generally has a good selection of parts and products, with many stating they could find what they needed.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, especially regarding battery installations and part replacements.
Store Environment
Feedback indicated improvements in cleanliness and organization of the store, although some customers still reported issues with noise and employee demeanor.
- MMMariah Murray, MBA MPHOct 13, 20255.0I love this auto zone, I came in needing help with my car (I don’t know much about cars) and Denise was so kind, patient, and helpful. She went above and beyond when she didn't have to, and I truly appreciate it! Will continue to go to this location and send my family to this location for any and all needs! Thanks Denise (:
- SKsumanth komaragiriOct 9, 20255.0Very good service by Robert
- ACAlyssa CorderoOct 7, 20255.0When I say this is the BEST AUTOZONE, I highly mean that. I come from out Des Plaines, IL just to come get my service done at this location. And Rosa , SHE WAS AMAZING!!! Great customer service. And actually helped me assisting with my light issues. Overall this location is great !! 100x better than any other Autozone I been too. Thanks too all your staff !!! (:
- DADaiane AcevedoAug 29, 20251.0If I could give a 0 I would. Rude employees, none experienced customer service. I work for a business that has an account with you all and the way your commercial service answers phone and how they can’t even try to help with a “PIN number” when at any other time it’s fine to give the company’s ph number and you guys can find our account JUST fine, these jerks decided to be rude, had me on hold for over 5 minutes and just to say “well you obviously never deal with us because we always need the PIN number” is beyond me. I would say just have the basic skills of customer service specially with businesses that are constantly ordering from you guys. If you’re not happy with your job then look for another one however don’t try to screw a partnership over your lack of experience on business and customer service.
- RGRuben GaunaJul 15, 20255.0I have a commercial account and came in after commercial hours and on a Sunday at that. Denise, manager on duty actually went the extra mile and a half just to help me out. What the other store could not do for me she did with so much ease. Thank you very much
Frequently Asked Questions About AutoZone Auto Parts
What are the standard operating hours for AutoZone Auto Parts in Chicago?
AutoZone Auto Parts in Chicago is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customers.
What types of automotive products brands can I find at AutoZone Chicago?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone Chicago.
Can I shop for automotive parts online and pick them up at the AutoZone Chicago store?
Yes, AutoZone supports online ordering with options for in-store and curbside pickup at their Chicago location.
What types of automotive products are available at AutoZone Auto Parts?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Chicago?
You can call them at (773) 385-9745 or email customer.service@autozone.com for inquiries.
Which nearby places can I visit for automotive repair services after shopping at AutoZone?
Espos Auto Services is a nearby automotive repair professional service you can visit after shopping at AutoZone.
Are there any nearby fitness or martial arts centers near AutoZone Chicago?
Yes, nearby you can find Karate Academy, karate & Fitness Academy, and KA Fitness to explore fitness activities.
What local dining options are available near AutoZone on W Grand Ave?
Nearby restaurants include Pho Home 2 and Top Butcher Market, great spots to check out before or after your visit to AutoZone.
Does AutoZone Chicago stay open on Sundays and what are the hours?
Yes, AutoZone Chicago is open on Sundays from 8:00 AM to 8:00 PM so you can shop even on weekends.