AutoZone Auto Parts

4.3
532 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Western Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 583-4043.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3715 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

4.3
532 reviews
5 stars
356
4 stars
84
3 stars
28
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Vanessa and Nancy for going above and beyond to assist with car issues.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and willingness to help, often providing guidance on repairs and installations.

Mixed Experiences

While many reviews were positive, there were also complaints about slow service and unhelpful staff, indicating inconsistency in customer experiences.

Helpful Installations

Several customers appreciated the assistance with installations, noting that staff members often helped with tasks like changing batteries and wiper blades.
  • JM
    Jessica Mattera
    Jan 4, 2026
    5.0
    Last month, I came in 10 minutes before closing time needing a new battery. I have no idea what I am doing and IT WAS SNOWING. The young woman who was helping me was so amazing. She came out in the snow and changed my battery. She was kind and so great and so helpful. I am so appreciative for this woman's customer service and kindness.
  • JS
    Juan Carlos Sotelo
    Dec 22, 2025
    5.0
    Servicio amable y rapido
  • BR
    Breezy Reyes
    Dec 21, 2025
    5.0
    Vanessa was such a great helped! Great customer service too. 10/10 Definitely come here again
  • JH
    Jamie Henderson
    Dec 9, 2025
    5.0
    Great customer service. My check engine light went on and I was able to borrow a obd device to see what the problem was and if it was dangerous to drive.
  • LV
    Lisa V.
    Nov 17, 2025
    5.0
    i came in today needing some help with my car battery and vanessa literally saved the day. she was so incredibly kind and supportive and even did a demo for me to record so i can re-do the steps when i got back to my car. i was already having such a horrible day because of my car issues and vanessa’s exceptional customer service and kindness turned my entire day around!!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 3715 N Western Ave in Chicago?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone offers both in-store pickup and same-day delivery services.